Back

Greenway Kia at the Avenues - Service Center

Jacksonville, FL

4.4
525 Reviews

525 Reviews of Greenway Kia at the Avenues - Service Center

Sort by
October 20, 2024

Had a fabulous experience with the service department! Dropped my car off for a recall issue and an oil change. Services were completed quickly, with consistent communication from Szymon in the service de More

by cellijones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Szymon in the service department.
Oct 22, 2024 -

Greenway Kia at the Avenues responded

Thank you for sharing your fabulous experience with our service department at Greenway KIA at the Avenues! We're delighted to hear that Szymon and the team provided consistent communication and made everything convenient for you. We look forward to taking care of all your future service needs!

October 20, 2024

Customer service was great but the mechanics didn’t do the entire job I requested. More

by BOOKMANKEVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Key Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Greenway Kia at the Avenues responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

October 19, 2024

The Greenway Kia at the Avenues dealership is nice, the staff is kind, professional & knowledgeable. More

by EFINOTTI94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with Ashley in the service department
Oct 21, 2024 -

Greenway Kia at the Avenues responded

Thank you for reviewing Greenway KIA at the Avenues!

October 18, 2024

The service was excellent. My car was properly serviced in a satisfactory time. I will be going back for future services. More

by WILLIAMSTORY504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Szymon
Oct 21, 2024 -

Greenway Kia at the Avenues responded

We're delighted to hear that you had an excellent experience with our service team at Greenway KIA at the Avenues. Thank you for choosing us, and we look forward to assisting with your future car needs!

October 17, 2024

Great service! Staff very friendly, fast, good communication! I will definitely always recommend greenway Kia at the avenues More

by ISADORAGKENNEDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Key Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Greenway Kia at the Avenues responded

Isadora, thank you for the glowing review! We're delighted to hear that our team at Greenway KIA at the Avenues provided such a positive experience. We appreciate your recommendation and look forward to serving you again in the future!

October 16, 2024

They are very professional and have very good service. It has staff who are bilingual and can speak Spanish. More

by reinaldorodriguez559
Recommend Dealer
Yes
Employees Worked With
Rey
Oct 17, 2024 -

Greenway Kia at the Avenues responded

Reinaldo, thank you for highlighting the professionalism and bilingual service at Greenway KIA at the Avenues. We're glad to hear that our team met your expectations!

October 15, 2024

They were nice, professional, and very friendly. I would highly recommend Greenway Kia to anyone. More

by scarpenter1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Oct 16, 2024 -

Greenway Kia at the Avenues responded

Thank you for sharing these kind words about our service at Greenway KIA at the Avenues! We sincerely appreciate your recommendation and support.

October 15, 2024

The car that I purchased didn’t make it to my home without the engine over heating. I have given Greenway two attempts to correct the issue and the car still isn’t functioning correctly. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charlie Gilchrist
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Greenway Kia at the Avenues responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

October 14, 2024

Ashley and Simon in service were awsome in. Miles in parts is 5 star plus. Service manager was also great. More

by mstokes236823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley in service
Oct 15, 2024 -

Greenway Kia at the Avenues responded

Thank you for the fantastic feedback! We're delighted to hear that Ashley, Simon, and Miles provided exceptional service at Greenway KIA at the Avenues. We appreciate your support and look forward to serving you again!

October 12, 2024

Very professional and friendly staff. Timely and courteous. Only negative was car wash did not include inside cleaning of vehicle. More

by barbette65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not come in contact with any of these people
Oct 15, 2024 -

Greenway Kia at the Avenues responded

Thank you for sharing your feedback about Greenway KIA at the Avenues! We're glad to hear that our team was professional and friendly. We appreciate your input regarding the car wash, and we'll work on improving this aspect of our service.

...
10
...