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Greenway Kia at the Avenues - Service Center

Jacksonville, FL

4.4
594 Reviews

594 Reviews of Greenway Kia at the Avenues - Service Center

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December 07, 2024

Great communication. Kept wait times low. Nice waiting area. Advisor was awesome. Will be back. More

by tamaupin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Key Brown
Dec 09, 2024 -

Greenway Kia at the Avenues responded

We are glad to hear that our team provided excellent communication and service. Thanks for choosing Greenway KIA at the Avenues. See you next time!

December 07, 2024

Good customer service. Clean. Mr Caraballo give me good service and Mr Jonathan is excellent mechanic. More

by nbetancourt9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Caraballo, Jonathan
Dec 09, 2024 -

Greenway Kia at the Avenues responded

Thank you for highlighting the excellent service from Mr. Caraballo and Jonathan at Greenway KIA at the Avenues! We're glad to hear about your positive experience with our team.

December 07, 2024

This time, my experience was no like in the past. This time the did not give me summary of my visit at the end. We have to call few times to finally get it through email. They also did not update the More

by WALTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Key Brown
Dec 07, 2024 -

Greenway Kia at the Avenues responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

December 07, 2024

The service department experience was very nice, the work was done right thr first time in a timely manner. More

by ACD65522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Key Brown
Dec 09, 2024 -

Greenway Kia at the Avenues responded

We're delighted to hear that your service experience at Greenway KIA at the Avenues was smooth and efficient. Thank you for trusting us with your vehicle!

December 03, 2024

Was not satisfied they change my wipers when i didn’t need new ones they gave me dollar tree wipers that place is a scam More

by ROSEEDD018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charlie Gilchrist
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Key Brown
Dec 03, 2024 -

Greenway Kia at the Avenues responded

Rose, we apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

December 02, 2024

Very easy to set an appointment and service very fast and I was so amazed because it’s my second time to do oil change and then it’s free. I’m so glad that I chose kia and just wanna give a 5 star to the per More

by juliusroy.berbano1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reinaldo
Dec 02, 2024 -

Greenway Kia at the Avenues responded

There is nothing better than a great review. Thanks for giving Greenway KIA at the Avenues your business!

December 01, 2024

This dealership and especially the service department always take good care of me and my car More

by TLPOST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony and Rinaldo
Dec 03, 2024 -

Greenway Kia at the Avenues responded

Thanks so much for your review. We look forward to your next visit to Greenway KIA at the Avenues!

November 29, 2024

Symon is always helpful and we appreicate his communication during the service of our KIA. More

by INVENTJEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Symon, Service
Dec 02, 2024 -

Greenway Kia at the Avenues responded

We are glad to hear that Symon has been great to work with. Thank you for trusting Greenway KIA at the Avenues with your service needs.

November 29, 2024

We had an Awesome experience. Ashley was great. She communicated every detail to us. Would use again. More

by Koreengoumelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Dec 02, 2024 -

Greenway Kia at the Avenues responded

Thanks for the shoutout to Ashley. We appreciate your support here at Greenway KIA at the Avenues!

November 28, 2024

Staff was courteous however the track your vehicle did not work very well and communicated updates could have been better More

by mttran7976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Dec 02, 2024 -

Greenway Kia at the Avenues responded

Thank you for sharing your feedback with the Greenway KIA at the Avenues team. We will work to improve our communication. If there is anything else you need, please let us know!

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