Back

Greenway Kia at the Avenues - Service Center

Jacksonville, FL

4.4
594 Reviews

594 Reviews of Greenway Kia at the Avenues - Service Center

Sort by
March 02, 2025

Watch out for superfluous suggested maintenance. Came in to have a single wheel speed sensor changed, $50 part, tried to load up the bill with $4,500 worth of items. Still ended up spending $800 in More

by Kia2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley
Mar 02, 2025 -

Greenway Kia at the Avenues responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

March 02, 2025

Happy with Josh, the salesman we worked with. Frustrated with service and detailing that made us come back 2 days to complete all services that was promised at time of sale. Told us it would be t More

by lindsay
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Mar 03, 2025 -

Greenway Kia at the Avenues responded

Lindsay, thank you for sharing your experience with us. We're glad to hear Josh provided great service at Greenway KIA at the Avenues but apologize for any inconvenience caused by the detailing delays. We appreciate your patience and are happy we could fill up your tank as a gesture of goodwill!

March 01, 2025

Ray was the best service advisor I have ever had. He is the best! Thank you for a wonderful experience. More

by TMARTINAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Caraballo
Mar 03, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear that Ray provided you with such a wonderful experience at Greenway KIA at the Avenues! Thank you for sharing your feedback.

March 01, 2025

Wonderful customer service and amazing service, Caring and supportive and definitely recommend to go back More

by griffint27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear you had a wonderful experience with our team at Greenway KIA at the Avenues! Thank you for recommending us, and we look forward to welcoming you back in the future.

February 28, 2025

Great service, Enjoyed the people that worked at the dealership. Pleasant. Resolved issues that I had. More

by solisrr81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear that you had a pleasant experience with our team at Greenway KIA at the Avenues! Thank you for sharing your feedback, and we're glad we could resolve any issues for you.

February 26, 2025

Ashley Dykstra greated us as soon walked in I explained to her that we we're on our way home when the service engine light came on and the car told us to get the car serviced asap. Ashley said she would ge More

by BUBBA1700.RB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Dykstra
Feb 27, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear that Ashley and the team at Greenway KIA at the Avenues provided such prompt and efficient service for your Kia Sorento. It's great to know you felt well taken care of during your visit, especially when needing urgent assistance. We appreciate your kind words and hope you'll stop by again if you're ever in the area!

February 26, 2025

Ashley Dykstra greated us as soon walked in I explained to her that we we're on our way home when the service engine light came on and the car told us to get the car serviced asap. Ashley said she would ge More

by BUBBA1700.RB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Dykstra
Feb 27, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear that Ashley and the team at Greenway KIA at the Avenues were able to assist you promptly with your Kia Sorento. It's great knowing they kept you informed throughout the process, ensuring a smooth experience. We appreciate your kind words and hope you'll visit us again if you're ever in the area!

February 24, 2025

A pleasure every time I come to get my vehicle service! The staff is very friendly and professional! I love having the option to go to the mall while I wait for my car. More

by KRISTIINABURNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Dykstra
Feb 24, 2025 -

Greenway Kia at the Avenues responded

Kristiina, we're delighted to hear that you enjoy your visits with us at Greenway KIA at the Avenues! Our team is always here to make your experience as pleasant and convenient as possible. Thanks for sharing this feedback!

February 21, 2025

New dealership to Jacksonville, Fl. and so far they have exceeded my expectations in Sales and Service. I bought a new 2025 Kia K5 the end of last year and loving it. My sales experienc More

by jkjester1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Caraballo and Teddy Quinones
Feb 21, 2025 -

Greenway Kia at the Avenues responded

Thank you for the glowing review! We're delighted to hear that both our sales and service teams at Greenway KIA at the Avenues have exceeded your expectations. Enjoy every moment with your new 2025 Kia K5, and we're here if you need anything else!

February 20, 2025

My Advisor, Symon was really helpful and professional in addressing my concern. He was seen working hard to make my wait time as short as possible while still completing all my concerns. I was particularly More

by HINGNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Symon
Feb 21, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear that Symon provided you with helpful and professional service at Greenway KIA at the Avenues. It's great to know he efficiently addressed your concerns, including alerting you about the recall. Thank you for sharing this positive experience!

1
...