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Greenway Kia at the Avenues - Service Center

Jacksonville, FL

4.5
660 Reviews

660 Reviews of Greenway Kia at the Avenues - Service Center

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May 09, 2025

The entire team was friendly and efficient. They made me so comfortable while waiting for repairs to be completed. Even served me fresh popped popcorn! More

by KATHY_EMLET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025

The service was efficient and they washed my car which was great! The waiting room was really crowded but it was a Saturday morning so I guess to be expected More

by bushwicked23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Dykstra
May 06, 2025 -

Greenway Kia at the Avenues responded

Thank you for sharing your experience with Greenway KIA at the Avenues! We're glad to hear that our team provided efficient service and a complimentary car wash. We also appreciate your understanding about the busy waiting room on a Saturday morning, and we hope to see you again soon!

May 06, 2025

Not helpful at all, not communicative at all, was getting irritated with me because I was holding them accountable and trying to know what was going on with my car. More

by mngabay1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley (not great), Ray (okay), Jamichael (he was great), JJ (he was okay)
May 06, 2025 -

Greenway Kia at the Avenues responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

May 01, 2025

The service was great and my service by the salmon was great too. The work was done fast and easy and simple. My Car was clean. More

by charlesmvann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear that you had a great experience with our team at Greenway KIA at the Avenues! It's wonderful to know your service was quick and efficient, and we appreciate your feedback. Safe travels in your clean car!

April 30, 2025

Great service! Great salesman! Would recommend Greenway Kia at the Avenues to my friends. Great! More

by boufklund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Greenway Kia at the Avenues responded

Thanks for the awesome review of Greenway KIA at the Avenues!

April 30, 2025

Recall repair was quick and easy. Clean sitting area and they kept you informed during the process. More

by tpbanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Greenway Kia at the Avenues responded

Thanks so much for the review. We look forward to your next visit to Greenway KIA at the Avenues!

April 30, 2025

After completion of the original work order on the vehicle, I was about to take it on a test run to see if their work had corrected the rattle under the vehicle but the "check engine' light was on. Th More

by wb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reinaldo & the two mechanics whose names I don't remember.
May 01, 2025 -

Greenway Kia at the Avenues responded

Thank you for sharing your experience with us at Greenway KIA at the Avenues. We're glad to hear that our team was able to resolve the issues and get your vehicle running smoothly. We appreciate your patience throughout the process!

April 29, 2025

Ashley provided great service and kept me up to date on the status of my vehicle. More

by NDSULLIVAN81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Apr 29, 2025 -

Greenway Kia at the Avenues responded

Thank you for taking the time to review Greenway KIA at the Avenues!

April 29, 2025

Everyone was very kind and were able to get my service done in a timely manner. They were able to get my service package transferred and also made my kids some popcorn while we waited. More

by CRASE.MARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear that the team at Greenway KIA at the Avenues provided such a pleasant and efficient service experience for you. It's great to know they went above and beyond with those extra touches like popcorn for your kids! Thank you for sharing this feedback!

April 29, 2025

Outstanding experience. Just purchased a new KIA Telluride and the entire process was great. The salesman, Jamarius Jackson (JJ) was top-notch. We went in with a list we More

by Erin
Recommend Dealer
Yes
Employees Worked With
Rate a 5 each for Jamarius Jackson, Wayne the Mgr and Victor the Finance Mgr
Apr 30, 2025 -

Greenway Kia at the Avenues responded

Erin, we're delighted to hear about your outstanding experience with Jamarius and the team at Greenway KIA at the Avenues! It's fantastic that you felt no pressure during your purchase and found exactly what you wanted. We appreciate your trust in us for both sales and future service needs—enjoy every mile in your new KIA Telluride!

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