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Greenway Kia at the Avenues - Service Center

Jacksonville, FL

4.4
486 Reviews

486 Reviews of Greenway Kia at the Avenues - Service Center

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November 14, 2024

The service department was rude, did work on my car without verifying if my agreement from Greenway Nissan was still in effect for free oil changes. All info was provided to Ray/Reinaldo at the beginni More

by a_pauldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaime
Nov 14, 2024 -

Greenway Kia at the Avenues responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

November 14, 2024

Ray was amazing! Never fun having to have your vehicle at the shop but ray took great care of us! More

by chad.west36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Nov 14, 2024 -

Greenway Kia at the Avenues responded

Chad, we are elated to hear that Ray was amazing! Thanks for sharing and leaving Greenway KIA at the Avenues a five-star review.

November 14, 2024

Great service team. Don’t hesitate to call them. Ray Ashley and syzmon. Don’t change this team More

by Maui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley and. Szymon
Nov 14, 2024 -

Greenway Kia at the Avenues responded

Maui, thank you so much for leaving Greenway KIA at the Avenues a five-star review! We are thrilled that Ray and Syzom were helpful, and we'll be sure to pass your kind words along. See you next time!

November 14, 2024

I’m neutral on the dealership but the service rep. , Ashley, was amazing. Full credit to her for a great experience. More

by ROBERT_BALCOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Key Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Dykstra
Nov 15, 2024 -

Greenway Kia at the Avenues responded

We're glad to hear that Ashley provided you with a great experience at Greenway KIA at the Avenues, Robert! Your feedback is appreciated, and we'll be sure to pass along your compliments.

November 12, 2024

Ray was easy to work with and professional. He got me a quick appointment and in and out in a timely manner.Down to earth advisor. More

by dgibbs4446
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Nov 12, 2024 -

Greenway Kia at the Avenues responded

We're delighted to hear that Ray provided you with a smooth and efficient experience at Greenway KIA at the Avenues. Thank you for sharing your positive feedback!

November 12, 2024

Great Customer Service. Got me in and out pretty quickly. Dealership was very clean and respectful. More

by jameskusiak1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Szymon
Nov 12, 2024 -

Greenway Kia at the Avenues responded

Thank you for your confidence in Greenway KIA at the Avenues, and for your business. We are grateful to have you as a customer!

November 11, 2024

went in for an oil change. got air out in my tires and a good cleaning. took a bit but not terrible More

by amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Szymon
Nov 12, 2024 -

Greenway Kia at the Avenues responded

Amanda, thanks for stopping in for service at Greenway KIA at the Avenues and leaving us a five-star review! We appreciate your patience and look forward to assisting you next time.

November 10, 2024

Two weeks later a service STILL not completed. Nobody seems to know when it might be… More

by FCOZBY
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Nov 11, 2024 -

Greenway Kia at the Avenues responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

November 09, 2024

Ashley and the whole team in the service department are amazing! Always polite, professional and genuinely nice people. The level of customer service is unsurpassed! More

by Kona57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Nov 11, 2024 -

Greenway Kia at the Avenues responded

Thank you for recognizing Ashley and the service team at Greenway KIA at the Avenues! We're delighted to hear about your positive experience with our customer service. We appreciate your support and look forward to serving you again!

November 08, 2024

Very friendly people had a great experience customer service was great we will buy our next car at greenway More

by timlambirth3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Key Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Greenway Kia at the Avenues responded

Tim, we're delighted to hear you had a great experience with our team at Greenway KIA at the Avenues! We look forward to helping you with your next car purchase. Thanks for choosing us!

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