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Greenway Kia at the Avenues - Service Center

Jacksonville, FL

4.4
558 Reviews

558 Reviews of Greenway Kia at the Avenues - Service Center

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January 23, 2025

I still haven't received my paperwork from the deal I signed. I was told it would be sent to me via email and I have reached out 3 different times and I haven t got anything back. Taylor was great b More

by jhobart1987
Service Time
Recommend Dealer
No
Employees Worked With
Joanne Yunck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor was great. I do not know the other people's name as I do not have any paperwork.
Jan 23, 2025 -

Greenway Kia at the Avenues responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

January 23, 2025

The service was excellent, with Szymon Nowak providing comprehensive explanations and addressing all options. My appointment commenced punctually. More

by FALTAGRACIA08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Szymon Nowak
Jan 23, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear that Szymon provided excellent service and kept your appointment on schedule at Greenway KIA at the Avenues. Thank you for sharing your experience with us!

January 22, 2025

Thank you to Ryan, Emre, and Victor for taking care of my transportation needs this week. More

by olgerguci9
Recommend Dealer
Yes
Employees Worked With
Emre, Ryan and Victor
Jan 22, 2025 -

Greenway Kia at the Avenues responded

We are honored to receive your support. Thank you! - Greenway KIA at the Avenues Team

January 22, 2025

It was a great Experience all the way around. Charles was Great and very Helpful. More

by ldygtr26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Greenway Kia at the Avenues responded

Thank you so much for giving Charles a shout-out! We appreciate your business here at Greenway KIA at the Avenues.

January 21, 2025

Muy buena atencion se me explicó lo que le hiban hacer al vehículo en líneas generales excelente More

by MJEC75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Key Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Greenway Kia at the Avenues responded

Gracias por hacer el servicio de su vehículo en Greenway KIA at the Avenues! Esperamos que tenga una excelente semana.

January 21, 2025

Pleasant friendly personalities, detailed in response to service being done. Accurately solve problem in a timely manner. More

by wanda1816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reinaldo (Ray) Caraballo
Jan 22, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear that our team at Greenway KIA at the Avenues provided you with friendly and efficient service. Thank you for sharing your experience, and we're glad we could solve the problem promptly!

January 19, 2025

Ashley was great to work with, she made sure I understood what I scheduled, and helped me make sure I got the service done on what I needed for a 45K appt. She even got me a quote for new tires and let me k More

by KRISTIINABURNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Jan 20, 2025 -

Greenway Kia at the Avenues responded

Kristiina, we're delighted to hear Ashley and the Greenway KIA at the Avenues team provided such a helpful experience! It's great that you enjoyed our shuttle service too. Thanks for your kind words and support!

January 18, 2025

Had an oil change and tire rotation completed. Szymon was our service rep. Would highly recommend him as your rep. Great personality and very nice. More

by KLHARTMAN01
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Szymon
Jan 20, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear that Szymon provided you with excellent service at Greenway KIA at the Avenues. Thank you for recommending him and sharing your positive experience!

January 17, 2025

Great place, new building , and great cust serv, truly recommend to everyone who's looking for a Kia dealership More

by ADRIANVARGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Greenway Kia at the Avenues responded

Adrian, thank you for recommending Greenway KIA at the Avenues! We're delighted to hear that you enjoyed our new building and customer service. We appreciate your support!

January 17, 2025

I brought my car to another (local) Kia dealer for a follow up to a problem they created. The other dealer is refusing to take ownership of their mistake and damage to my car. I called Rey at Greenway More

by WFLOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reinaldo Caraballo
Jan 17, 2025 -

Greenway Kia at the Avenues responded

We're so glad to hear that Rey and the team at Greenway KIA at the Avenues were able to assist you promptly and efficiently! It's great knowing your service experience was smooth, especially after a challenging situation. We look forward to seeing you again for any future needs with your two Kias!

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