Greenway Kia at the Avenues
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Best experience ever at a Kia dealership! I was attended by Shake outstanding customer service he kept me informed extremely professional. All the other workers were very friendly and welc I was attended by Shake outstanding customer service he kept me informed extremely professional. All the other workers were very friendly and welcoming. The premises were very clean and the atmosphere happy. I will most definitely go there again for car maintenance! More
Brought my Kia Sorento in for its first service at Kia Greenway. Ms. Quinetta Jackson was very friendly and attentive. She kept me updated on the progress of my service. Very pleased with the overall fi Greenway. Ms. Quinetta Jackson was very friendly and attentive. She kept me updated on the progress of my service. Very pleased with the overall first experience. Thank you. More
Was very excited to see a Kia dealership open up on Phillips Hwy. Can’t say much about the dealership, but the service department needs work. Q took the order and was very professional and courteous. S Phillips Hwy. Can’t say much about the dealership, but the service department needs work. Q took the order and was very professional and courteous. Spoke with someone whose name escapes me. Very difficult to understand and was not able to answer my questions. Took upwards of a week for my questions to be answered. By the time I finally got to speak with the Service Mgr (Tony Knight) I had waited long enough. Appears that he was the only one who could answer my questions. Told him I was going to pick up my vehicle and go elsewhere. Fortunately, he understood my frustration with having to wait so long and cancelled out the work order. Suggest training staff on how to be more knowledgeable on repair projects as well a more professional tone when speaking with customers on the phone. More
I've been having a/c issues ever since I purchased the vehicle from another Kia dealership (Southside Kia). I have taken it into Kia Orange Park several times and they were never able to properly fix the vehicle from another Kia dealership (Southside Kia). I have taken it into Kia Orange Park several times and they were never able to properly fix the issue. My warranty was almost up so I gave Greenway Kia a try. What a difference! The service department and representative (Q) was excellent. They kept me up to date with the status of everything AND they figured out what the issue was with the a/c. The part has been ordered so once it gets in and installed, hopefully this will solve the problem. Don't bother with Kia Orange Park or Kia Southside (Morgan Automotive). They are nothing but incompetent scam artists. I will never do business with them again. Greenway Kia is my go to dealership now. Thank you! More
It’s a wonderful upgrade to an amazing brand… Money well spent - by you and me!! spent - by you and me!! More
I found the Dealership to be Clean, courteous and friendly. It took a little longer (2 hrs) to get an oil change and tire repair. I will return for my next service visit. friendly. It took a little longer (2 hrs) to get an oil change and tire repair. I will return for my next service visit. More
The service representative shake he was an amazing serviceman and even though the audio didn’t work he was completely fine and fast with rechecking it to make sure it work he obviously really cares ab serviceman and even though the audio didn’t work he was completely fine and fast with rechecking it to make sure it work he obviously really cares about customer satisfaction so I love that and will be coming back More