Greenway Kia at the Avenues

Had me in and out checked out my concerns and pointed out I was missing something and helped order it m I was missing something and helped order it m More

Excellent service experience. They didn't try to sell me more than I wanted, and they finished the service quickly. I sat comfortably in the waiting area and had a free beverage. They didn't try to sell me more than I wanted, and they finished the service quickly. I sat comfortably in the waiting area and had a free beverage. Pricing was reasonable. The car is running in peak condition, even as I approach 100,000 miles. More

Service department is A+++. Unfortunately, sales department needs work. Came in twice to buy my vehicle off lease. Once, schedule an appointment and when I arrived was told n Unfortunately, sales department needs work. Came in twice to buy my vehicle off lease. Once, schedule an appointment and when I arrived was told no one from finance was around so I would have to reschedule the following week. Inconvenient, but I was willing to work with them given we have had great experience with the service department. Rescheduled for the following week confirming that someone from finance would be available. Sent VIN and confirmation on Tuesday asking them to get paperwork prepped so transaction would be easy for Thursday appointment. Followed-up again on Wednesday, said everything was a go and they were looking forward to seeing me on Thursday morning. Arrived Thursday morning and I was told they couldn't process lease vehicles at that location and they sent me to a competing dealership 10 miles away. Wasted too many hours to be happy... More

I had a great experience, Kai and Ryan were great to work with. I will definitely recommend them to others with. I will definitely recommend them to others More

We had Friendly, prompt service! A pleasure to do business here. Would definitely recommend to others. A pleasure to do business here. Would definitely recommend to others. More

First time visiting service department. Good experience overall. Service advisor answered my questions in a thorough manner. All issues addressed. Technician was respectful. I’ll be ba Good experience overall. Service advisor answered my questions in a thorough manner. All issues addressed. Technician was respectful. I’ll be back. More

The staff was great and even told me about the second recall that was out on my 2011 Kia Sorento. recall that was out on my 2011 Kia Sorento. More

the purchase was actually very easy, Andrew was relatively new with the company yet extremely knowledgeable about the vehicle. And the sales manager Charlie streamlined the whole process. relatively new with the company yet extremely knowledgeable about the vehicle. And the sales manager Charlie streamlined the whole process. More

They did not properly install the serpentine belt so now it squeals when I start up it squeals when I start up More

Vehicle Warranty Maintenance through the Service Dept. This was the second time in less than 2 weeks that I was scheduled to come in to have my side mirror painted. It was replaced a couple weeks ago but This was the second time in less than 2 weeks that I was scheduled to come in to have my side mirror painted. It was replaced a couple weeks ago but wasn’t color matched at the time due to weather. Both last week and today I show up for my appointments only to find out the painter isn’t scheduled to be there. I do not live around the corner and come from almost an hour away so this is VERY inconvenient. I was offered a rental today while they handle things (another issue came up so they’re looking into that also) but this is also a hassle as now I’ll have to make another trip back there tomorrow tp drop off the rental and pick up my car. The employees I’ve dealt with are always happy and helpful but there’s something broke within the system. More