
Greenway Kia at the Avenues
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Thomas Niedel was an amazing sales person. We didn't have to wait long to get the cars paperwork done and we got the financing done super quick. Thank you guys. We didn't have to wait long to get the cars paperwork done and we got the financing done super quick. Thank you guys. More
Great service from Ashley! She was very professional and her customer service was excellent. Love the updates on my phone about vehicle repair status! She was very professional and her customer service was excellent. Love the updates on my phone about vehicle repair status! More
I had a great experience coming to Greenway KIA, I spoke with Teofilo who was able to show me the car I was looking for and was patient, friendly and attentive to everything we needed, he accompanied me thr with Teofilo who was able to show me the car I was looking for and was patient, friendly and attentive to everything we needed, he accompanied me throughout the entire process, he was patient in answering all the questions we had, I highly recommend asking for TEDDY More
The rating that I provided in no way reflects Yurii he was a great salesperson, my one-star rating is strictly for the detail department. I waited maybe almost 3hrs. for the vehicle to be detailed and whe was a great salesperson, my one-star rating is strictly for the detail department. I waited maybe almost 3hrs. for the vehicle to be detailed and when it was brought around to me it was filthy and nasty nothing had be done to it, food was under the seats, dirt everywhere, and other debris was all over the vehicle. Yurii did offer to take it back and inform the manager of the issue, but I wasn't able to stay being that I live almost 3hrs. away and I wanted to get on the road before it got dark. More
Worst dealership experience! Bunch of clowns working at this circus. I bought a used car out of state on 11/25/24 and they never bothered to submit the necessary paperwork to the Bunch of clowns working at this circus. I bought a used car out of state on 11/25/24 and they never bothered to submit the necessary paperwork to the DMV. Truck was delivered with a temp tag expiration date 12/25/24. I went the DMV on 12/16 and they told me to contact my dealer to submit the paperwork. I contacted Kia Greenway and they said paperwork is submitted (total LIE) and they sent me a new temp tag that expired on 1/15. Went to DMV second time, same story, paperwork not submitted. Went a third time (temp tag now expired) and still no paperwork submitted! Now I can't legally drive this truck! Alejandro in sales is absolutely no help. When I called and asked to speak with him, he didn't call back. Instead, he sent me a text instructing me to send a text to Victor in finance. Talk about excellent customer service! I’m not calling you to have you tell me to text somebody else - I’m looking for an answer as to why you haven’t done your job. Victor in finance told me a highlight reel worth of lies, my personal favorite was “it’s ok to drive with the expired registration. If you get pulled over we will pay for your ticket.” Just ridiculous stuff at this point. I request to speak with a manager, and he tells me that the manager will contact me. Who calls me back? Victor from finance, stating he can't send me another temp tag but he will overnight me a "dealer plate", and that it’s “OK to drive in 50 states with this plate.” When I press him to send me a picture of any paperwork that would accompany the plate, he deflects and refuses. This guy isn't very sharp and he lied to me multiple times. Typical dealership finance guy. I call the front desk and ask for the manager, explain my situation to receptionist, and still no call back. I have a truck with expired temp tags that is illegal to drive, and nobody at this dealership cares. Thanks Kia Greenway! Also, somebody there is selling customer information. Since I bought this truck, I get about five spam phone calls per day about the truck. More
Excellent dealership. Josh and Teddy friendly, knowledgeable, and demonstrated excellent sales people skills. I would not hesitate to visit the dealership if I was thinkin Josh and Teddy friendly, knowledgeable, and demonstrated excellent sales people skills. I would not hesitate to visit the dealership if I was thinking of purchasing another vehicle. More