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Greenway Kia at the Avenues
Jacksonville, FL
926 Reviews
At our dealership, we are devoting ourselves to informing and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal to meet your needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 926 reviews
January 16, 2024
Overall, I would say that my experience was good; however, I did want to share some feedback. I have been using Beaver Chevrolet for the last 5 years and have nothing but good things to say about th however, I did want to share some feedback. I have been using Beaver Chevrolet for the last 5 years and have nothing but good things to say about them, so I thought I would share with you what they're doing well and maybe you guys can implement some of these things. Beaver has fresh popped popcorn in their service waiting room as well as 3 different jelly bean flavors that they always rotate. They have bags of chips and other small snacks. They have bottles of water as well as sodas in their fridge. In the mornings, they have Dunkin Donuts and at 11:30 every day they get small Jimmy Johns sandwiches. All of these things are complementary. As a customer who is there to spend money on my car, it's always so nice to sit there and snack on free things while I wait. I noticed that your waiting room only had bottles of water, so wanted to tell you about what they do. Another thing that would be helpful is more signage. When I turned into your parking lot to bring my car for service (I had never been there before), I wasn't sure which way Service was. A sign with an arrow would've been helpful. Once I parked, I wasn't sure which building to go to. I went to the left, which ended up being the service waiting room, and waited at the counter. A helpful customer informed me that I needed to check in in the other building. Again, there was no sign, so I didn't know. When another customer came in and did the same thing, that same lady informed him to go to the other building to check in as well. I think signs would make things easier for people until they learn your new building. More
by ashtonefields
Verified CustomerEmployees Worked With
Other Employees :
I can't rate the people I worked with because it was only one person and I don't know his name, so I'm putting 3s for everyone, but you shouldn't count them at all., Chuck Agner, Rodney Meyers, Maya Womack
January 15, 2024
Service and parts personnel were very helpful in explaining the problems with my Kia Sorrento. They also made sure that recall issues were also addressed while other work was done on my vehicle. explaining the problems with my Kia Sorrento. They also made sure that recall issues were also addressed while other work was done on my vehicle. More
by CHIANTO30
Employees Worked With
Szymon
January 15, 2024
Sales Rep, Kai, and Sales Manager well informed on product I purchased. They balked at giving me the car for $0, but we came to terms with minimal discussion. product I purchased. They balked at giving me the car for $0, but we came to terms with minimal discussion. More
by D4purdue
Employees Worked With
Kai
January 14, 2024
The service experience was fantastic. Super nice and professional associates. The repair and maintenance was completed quickly! I have moved all my service needs to Greenway Kia! Super nice and professional associates. The repair and maintenance was completed quickly! I have moved all my service needs to Greenway Kia! More
by REITZEL AND ASSOCIATES CLEANING LLC
Employees Worked With
SERVICE DEPARTMENT
January 14, 2024
Absolutely love my Brand new 2024 Kia forte LX Ryan from finance and Breonna both went above and beyond and I will definitely be buying all my car's from Greenway Kia from now on finance and Breonna both went above and beyond and I will definitely be buying all my car's from Greenway Kia from now on More
by joelockwood79
Employees Worked With
Breonna
January 13, 2024
My brand new Telluride has had an issue and I’ve brought it into the dealership twice now for repair and both times they tried and failed to solve the issue. The shuttle driver was wonderful and Q, my origi it into the dealership twice now for repair and both times they tried and failed to solve the issue. The shuttle driver was wonderful and Q, my original service person, was also kind but I’m very frustrated with the overall situation and lack of resolution. More
by ashlyn.mcgregor
Employees Worked With
Quinetta
January 12, 2024
Timely! Comfortable waiting space! Competent technician! Courteous staff! I will use this dealership in the future and recommend them to my colleagues and fr Comfortable waiting space! Competent technician! Courteous staff! I will use this dealership in the future and recommend them to my colleagues and friends!!! More
by seniorpastor
Employees Worked With
Szymon
January 12, 2024
4 months later still don’t have my tag, and our temp tags expired (both of them). Was promised a letter to dispute my credit checks that were run against our wishes. We already had auto financing and now hav expired (both of them). Was promised a letter to dispute my credit checks that were run against our wishes. We already had auto financing and now have two hard credit checks on our reports. Still waiting for the dispute letters to be sent over by the finance team. More
by mcgee.bethany
Employees Worked With
Not listed
