Greenway Kia at the Avenues

The service department was excellent. My ser ice advisor was in contact with me when I brought the car for recall and until the parts were received and installed. I like the customer wai My ser ice advisor was in contact with me when I brought the car for recall and until the parts were received and installed. I like the customer waiting area, especially the coffee machine. More

Very pleasant experience. Everyone was accommodating and was ready to help with whatever I needed. Everyone was accommodating and was ready to help with whatever I needed. More

Q was my service coordinator, she was very profestional and kept informed from time to time about the progress on my car and the charges I look forward to working with her when the part comes in and I ta and kept informed from time to time about the progress on my car and the charges I look forward to working with her when the part comes in and I take it back. More

My visit and representative were amazing. The environment was welcoming as well. The communication was also great. The environment was welcoming as well. The communication was also great. More

I love my service department. Ryan in finance was also very nice and helpful. Thank you! Ryan in finance was also very nice and helpful. Thank you! More

Service Dept was professional, competent, and timely. All work was explained, no surprises. We have a good visit. All work was explained, no surprises. We have a good visit. More

One of the best service areas for Kia. Even prefer it over some Mercedes dealerships in regards to quality, customer service and a pleasant waiting area. Spent several hours for routine se Even prefer it over some Mercedes dealerships in regards to quality, customer service and a pleasant waiting area. Spent several hours for routine service and a recall part. Thomas went above and beyond. He was extremely knowledgeable, professional and helpful. When the younger guy who seem he didn’t have much experience working with other warranty companies said they don’t accept other warranty companies. I returned and thankfully the younger guy was busy and I was able to be attended by Thomas who actually contacted the warranty company from a different dealership contract to obtain the necessary information so all my routine service was covered. Thomas was able to provide an estimated time of completion. Kept me informed with any updates of my vehicle. I have no complaints great dealership, highly recommend! More

Came for an oil chg & filter, asked the Lady if they rotate tires, she said yes! Finished I ask “did they rotate tires”? She says NO, you didn’t ask!? No marking in upper left front window drivers side rotate tires, she said yes! Finished I ask “did they rotate tires”? She says NO, you didn’t ask!? No marking in upper left front window drivers side of oil change, old one still there from family Kia! 2 Loud TV’s and Jazzy Christmas music playing at same time, noise overload at 8am. Ever try closed caption on both TV’s Not so sure about this KIA !!!!! More

The experience of by a new car or trying to get information can sometimes be it overwhelming. My first visit to Greenway Kia of the Avenues was AWESOME! Friendly, non sales pressure, new and beaut information can sometimes be it overwhelming. My first visit to Greenway Kia of the Avenues was AWESOME! Friendly, non sales pressure, new and beautiful, the entire staff of 30+ I’m guessing, were all very delightful and eager to help. When I finally sat down with the sales rep, to my surprise he was extremely patient, knowledgeable, & very forth coming with information. The manager was even nicer and more understanding of my needs. I didn’t buy my first visit and they never pressured me. I came back 2 days later with my wife and the experience was just so good. We purchased the Sorento suv and we couldn’t be happier. I have now been to this dealership 5x times and each time to my surprise the experience gets better and better. I highly recommend this dealership. More

The team was great. I dropped off my car without an appointment and they got me in and out same day. I dropped off my car without an appointment and they got me in and out same day. More