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Greenway Kia at the Avenues

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.5
1,105 Reviews
At our dealership, we are devoting ourselves to informing and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal to meet your needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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10564 Phillips Hwy

Jacksonville, FL

32256

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Showing 1,105 reviews

March 24, 2025

Great service, fast transaction, friendly employees, and fast turnaround of prepping brand-new car purchased. More

by chochowskij
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Lugo
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Mar 25, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear you had a great experience with our team at Greenway KIA at the Avenues! Enjoy your new car and thank you for choosing us!

March 23, 2025

Josh our salse rep was was good, but car (2025 K4) we wanted was FILTHY when we showed up. Covered in Polen and weeks of piled up leaves. It took an extremely long time to get fixed. We waited an additio More

by carlosgonzo99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Samford
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Mar 24, 2025 -

Greenway Kia at the Avenues responded

Carlos, we apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

March 23, 2025

They tried to make everything right and didn’t give up on completing what they were suppose to More

by TNESHIA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Greenway Kia at the Avenues responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

March 23, 2025

Excellent service from knowledgeable real people who care. Simon in service is awesome! Actually that’s one of the big reasons I go there - no xx, just straight forward no over selling and the results y More

by khahn52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon. - Service Advisor
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Mar 24, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear that Simon and the team at Greenway KIA at the Avenues provided you with excellent service. It's great knowing our straightforward approach is appreciated, and we look forward to continuing to meet your expectations!

March 23, 2025

Very fast and easy process great communication and great customer service from the service department More

by cillachavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Greenway Kia at the Avenues responded

Cilla, we're delighted to hear that our service department at Greenway KIA at the Avenues provided you with a fast and easy experience. Thank you for highlighting their great communication and customer service!

March 22, 2025

They’re rude and unreasonable. How is my stuff gonna work perfectly fine before and when being dropped off but broken when I pick up after a week? Maybe don’t mess with peoples stu More

by hanflingilana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Monteiro
2.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Yunck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simon
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Mar 22, 2025 -

Greenway Kia at the Avenues responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

March 22, 2025

I took my car for a recall and checked the lights and it came out worse than before. Now there is a strange noise and one of the lights that was weak but still worked, when I left there it didn't even turn More

by adrianazen2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joanne Yunck
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2025 -

Greenway Kia at the Avenues responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

March 22, 2025

I appreciated Ashley going the extra mile to explain the situation I was dealing with, She was very kind. More

by newbeginnings159
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Dykstra
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Mar 24, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear that Ashley provided such helpful and kind service at Greenway KIA at the Avenues. Thank you for sharing your experience with us!

March 22, 2025

was pleased with the results service wait was pretty slow, and wait area was clean More

by chiefmanybeers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Greenway Kia at the Avenues responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Greenway KIA at the Avenues Team

March 22, 2025

After a bad experience at the first Kia dealership we went to greenway really showed up! Friendly, attentive and they were able to get me financed at a much lower rate. I will recommend them highly to al More

by rmckee66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh
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Mar 24, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear that Greenway KIA at the Avenues turned your experience around and secured a great financing rate for you! Thank you for recommending us, and we look forward to assisting any friends you send our way.

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