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Greenway Kia at the Avenues

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.5
1,083 Reviews
At our dealership, we are devoting ourselves to informing and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal to meet your needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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10564 Phillips Hwy

Jacksonville, FL

32256

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Showing 1,083 reviews

August 02, 2024

Sales person and finance person was amazing! Overall experience great just a little too long. Thanks More

by drizellkirkpatrick
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Key Brown
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Aug 05, 2024 -

Greenway Kia at the Avenues responded

Thank you for sharing your feedback and kudos to our sales and finance teams. We appreciate your support here at Greenway KIA at the Avenues.

August 02, 2024

The experience was pretty good, although for a cash sale on a new vehicle, it took as long as if we were financing it. Also, dealership did not disclose that the vehicle we were purchasing as new actually More

by leannechein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Key Brown
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Aug 02, 2024 -

Greenway Kia at the Avenues responded

Leanne, thanks for sharing your feedback. We appreciate you choosing Greenway KIA at the Avenues and will use your comments to improve our processes moving forward. Safe travels in your new vehicle!

August 02, 2024

Great service, Josh and the team made the deal I needed quickly and no hassle! More

by mike.kerce
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Samford
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Aug 05, 2024 -

Greenway Kia at the Avenues responded

Mike, thanks for the shoutout for Josh and the Greenway KIA at the Avenues team! We appreciate your support!

August 01, 2024

The worst experience I have ever had with an auto dealtership! Unprofessional and on top of that complete THIEVES ! More

by miketoddmayer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Monteiro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Key Brown
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August 01, 2024

Kent was phenomenal! He helped me find the perfect car to match my budget! Everyone was friendly and helpful! More

by jtcg8tor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kent
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Aug 01, 2024 -

Greenway Kia at the Avenues responded

We're delighted to hear that Kent and the team at Greenway KIA at the Avenues provided such excellent service! Enjoy your new car, and thanks for sharing this positive feedback!

August 01, 2024

I haven't received any of my paperwork or payment book and I purchased the vehicle in May. More

by jatol1944
Recommend Dealer
No
Employees Worked With
Ms. Amira Gilmore 5 star
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August 01, 2024

Hannah and the service department are great, will always use Greenway kia for Service and Warranty. More

by JORGELROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
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Aug 02, 2024 -

Greenway Kia at the Avenues responded

Thank you for this 5-star review of Hannah and the team at Greenway KIA at the Avenues! Have a lovely day!

August 01, 2024

Relatable, friendly service without pressure. Went the extra mile for me and I appreciate it. More

by leanney2001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamarius
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Aug 02, 2024 -

Greenway Kia at the Avenues responded

Thanks for choosing Greenway KIA at the Avenues! We are glad to hear that our team provided excellent service.

August 01, 2024

No wait to get service. Simple process with clear explanations. Good location close to home and Avenues Mall. More

by Stingerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hanna
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Aug 01, 2024 -

Greenway Kia at the Avenues responded

Stingerman, we're glad to hear you had a smooth and convenient experience at Greenway KIA at the Avenues. Thanks for sharing your feedback!

July 31, 2024

I had to wait almost two hours for an oil change and tire rotation that I scheduled 2 weeks in advance. That's a long wait time for a simple service that they had on the books for 2 weeks. There wasn't cle More

by morganlblack8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know his name.
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