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Greenway Kia at the Avenues

Jacksonville, FL

4.5
1,103 Reviews
At our dealership, we are devoting ourselves to informing and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal to meet your needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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10564 Phillips Hwy

Jacksonville, FL

32256

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Showing 1,103 reviews

August 28, 2024

I recently purchased a truck, and the finance process felt rushed. I was charged $888 for a warranty that wasn’t explained to me, nor was I informed that it was optional. The main issue was the price More

by Manuel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Charlie Gilchrist
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance Department , Key Brown
August 27, 2024

Asked my sunroof to be looked at and grease marks were left in my headliner More

by kkarnes4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Monteiro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Key Brown
August 27, 2024

The sales man Juan Lugo , is an excellent professional, he takes care of you and your needs. More

by renemt1996
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Lugo, Key Brown
Aug 28, 2024 -

Greenway Kia at the Avenues responded

Thank you for reviewing Greenway KIA at the Avenues! We will pass along your appreciation to Juan. Safe travels!

August 27, 2024

Everything went well. I was there for an oil change and tire rotation. My only negative was that it took longer than normal for o check out. More

by iceman8147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not work with Sales.
Aug 28, 2024 -

Greenway Kia at the Avenues responded

Thanks for sharing your feedback! We're glad to hear everything went well with your oil change and tire rotation at Greenway KIA at the Avenues. We apologize for the longer checkout time and appreciate your patience.

August 26, 2024

Found the perfect car for what I was looking for and friendly, non pushy staff! Great selection of used car inventory. Every car offered is in good condition. More

by justin.weegmann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Key Brown
Aug 27, 2024 -

Greenway Kia at the Avenues responded

Justin, we're delighted to hear you found the perfect car and enjoyed our friendly service at Greenway KIA at the Avenues. Thanks for highlighting our great selection of used cars!

August 26, 2024

I'm still amazed at the service that I receive from your service department, Mostly, how Mr. Szymon Nowak is able to get me in and out with very little interruptions to my day or schedule. Szymon has the ri More

by MONTGOMERY.MICHAEL.1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Szymon Nowak, Service Department
Aug 27, 2024 -

Greenway Kia at the Avenues responded

Thank you for sharing your positive experience with our service department at Greenway KIA at the Avenues! We're glad to hear that Szymon has been able to assist you efficiently and professionally. We appreciate your support!

August 25, 2024

Bought a Jeep and William was my sales Rep and he and the team did a great job helping me get a great deal done! Highly recommend them! More

by JaxJeep J.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Camacho-Sales
Aug 26, 2024 -

Greenway Kia at the Avenues responded

Thanks for the recommendation! We're glad to hear William and the Greenway KIA at the Avenues team provided excellent service. Enjoy your new Jeep!

August 25, 2024

They worked quickly and were very personable & professional. I would use them again. Good people. More

by davidgadawgfan
Recommend Dealer
Yes
Employees Worked With
Juan Lugo
Aug 26, 2024 -

Greenway Kia at the Avenues responded

We are grateful to have earned your business, David. Thanks for taking the time to leave us a review! - The Greenway KIA at the Avenues Team

August 25, 2024

Greenway Kia at the Avenues is a large and clean dealership with a professional and friendly team. More

by alyssavillan
Recommend Dealer
Yes
Employees Worked With
Juan Lugos
Aug 26, 2024 -

Greenway Kia at the Avenues responded

Thank you for reviewing Greenway KIA at the Avenues! We will pass along your kind words to our team. Take care!

August 25, 2024

Ashley went above and beyond for us- we were truly impressed!! Will be back for certain More

by lauren.cinzio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Aug 26, 2024 -

Greenway Kia at the Avenues responded

Lauren, thank you for leaving Ashely and Greenway KIA at the Avenues a five-star review! We look forward to assisting you next time.

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