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Greenway Kia at the Avenues

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.5
1,091 Reviews
At our dealership, we are devoting ourselves to informing and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal to meet your needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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10564 Phillips Hwy

Jacksonville, FL

32256

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Showing 1,091 reviews

March 27, 2025

It should not take over 2 hours for an oil change when you have an appointment. They did not even look at the vehicle for over an hour. More

by psekre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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March 27, 2025

Clean waiting area. Check-in with Szymon Nowak was quick, efficient, and professional. Was greeted with a genuine smile and positive attitude. More

by kpcalvnhobbes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Szymon Nowak
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Mar 27, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear that Szymon and the team at Greenway KIA at the Avenues provided a welcoming and efficient experience. Thank you for highlighting our clean waiting area, we appreciate your feedback!

March 27, 2025

Sells guy fantastic. Detail guys not so good. Everything else good would buy again great More

by None
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 25, 2025

Everything was done professionally. The salesman was very knowledgeable and helpful. The only negative thing was the car was advertised as new with 15 miles. But it had 656 miles. I dro More

by Goingyard10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 24, 2025

Great service, fast transaction, friendly employees, and fast turnaround of prepping brand-new car purchased. More

by chochowskij
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Lugo
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Mar 25, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear you had a great experience with our team at Greenway KIA at the Avenues! Enjoy your new car and thank you for choosing us!

March 23, 2025

Josh our salse rep was was good, but car (2025 K4) we wanted was FILTHY when we showed up. Covered in Polen and weeks of piled up leaves. It took an extremely long time to get fixed. We waited an additio More

by carlosgonzo99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Samford
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Mar 24, 2025 -

Greenway Kia at the Avenues responded

Carlos, we apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

March 23, 2025

They tried to make everything right and didn’t give up on completing what they were suppose to More

by TNESHIA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Greenway Kia at the Avenues responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

March 23, 2025

Excellent service from knowledgeable real people who care. Simon in service is awesome! Actually that’s one of the big reasons I go there - no xx, just straight forward no over selling and the results y More

by khahn52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon. - Service Advisor
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Mar 24, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear that Simon and the team at Greenway KIA at the Avenues provided you with excellent service. It's great knowing our straightforward approach is appreciated, and we look forward to continuing to meet your expectations!

March 23, 2025

Very fast and easy process great communication and great customer service from the service department More

by cillachavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Greenway Kia at the Avenues responded

Cilla, we're delighted to hear that our service department at Greenway KIA at the Avenues provided you with a fast and easy experience. Thank you for highlighting their great communication and customer service!

March 22, 2025

They’re rude and unreasonable. How is my stuff gonna work perfectly fine before and when being dropped off but broken when I pick up after a week? Maybe don’t mess with peoples stu More

by hanflingilana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Monteiro
2.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Yunck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simon
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Mar 22, 2025 -

Greenway Kia at the Avenues responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

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