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Greenway Kia at the Avenues
Jacksonville, FL
932 Reviews
At our dealership, we are devoting ourselves to informing and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal to meet your needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 932 reviews
June 26, 2024
Test drove news cars, they forgot to give driver license back and lost the license. Got the run around.. Called up for maintenance on a recall but would not give me a service manager to tell me how long the back and lost the license. Got the run around.. Called up for maintenance on a recall but would not give me a service manager to tell me how long the recall might take. They wanted to tell me after I showed up. Of course they always want you to leave it and not wait for their convenience. I live close to the Avenues, but will drive up to Southside, where they are customer friendly. Asking to recite the VIN number of your vehicle to there crummy phone system is ridiculas. More
by gg80108
Employees Worked With
not memorable
Verified CustomerJune 24, 2024
Wonderful dealership and Michael was a delight to deal with. We will definitely be back for business. Kai was also very helpful and professional. with. We will definitely be back for business. Kai was also very helpful and professional. More
by cheikhtanyafall
Employees Worked With
June 21, 2024
Absolutely the Worst experience I have encountered with a Car dealership, the list is far toooo long to explain. Car dealership, the list is far toooo long to explain. More
by miketoddmayer
June 20, 2024
My service coordinator, Brandon Oflin did a good job communicating and keeping me informed which was of value to me. The dealership is bright clean and new . The repair process has room for improvement communicating and keeping me informed which was of value to me. The dealership is bright clean and new . The repair process has room for improvement. I have an EV6 which is impart a computer on wheels. To service it required dialogue between the service technician and a tech line. The intermittent nature of the dialogue lead to a 9 day episode to replace the 12V battery. The owners forum suggests 12V battery failure is a common problem which merits a wholistic solution. More
by james.kolb1
Employees Worked With
Brandon Oflin
June 19, 2024
EXCELLENT Service. ..great communication, completed the work in hours and got the parts I needed the next day. Shuttle driver was excellent and very friendly. Highly rec ..great communication, completed the work in hours and got the parts I needed the next day. Shuttle driver was excellent and very friendly. Highly recommend this dealership! More
by JIM@PHYONLINE.COM
Employees Worked With
BRANDON IN SERVICE
June 18, 2024
Received the text with additional services recommended, but did not have much detail. Recommended new lug nuts but not sure if missing, stripped, etc, Would be nice to know why I needed lug nuts. but did not have much detail. Recommended new lug nuts but not sure if missing, stripped, etc, Would be nice to know why I needed lug nuts. More
by richard.heft
Employees Worked With
Shawn Vogt
June 18, 2024
Dealership is very clean, accesible and the staff is very welcoming and provide great service each time I visit. No complains for now. welcoming and provide great service each time I visit. No complains for now. More
by smuprrp
June 16, 2024
People were great! They were understanding and helpful! Glad we chose this dealership! Highly recommend! They were understanding and helpful! Glad we chose this dealership! Highly recommend! More
by gigichaco30
