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Greenway Kia at the Avenues
Jacksonville, FL
926 Reviews
At our dealership, we are devoting ourselves to informing and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal to meet your needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 926 reviews
August 21, 2024
Hello the dealership was very clean and helpful. Hannah Slyke was great too she explained things very well to me making sure I understood everything. Hannah Slyke was great too she explained things very well to me making sure I understood everything. More
by qqbrown2011
Verified CustomerEmployees Worked With
Hannah Van Slyke
August 19, 2024
Great,amazing, people, fun and very helpful. They made car buying experience great. Love my experience. They made car buying experience great. Love my experience. More
by shemekajones7
August 19, 2024
Excellent service department! Hannah communicated with us professionally and precisely. We are very impressed with this KIA dealership! Hannah communicated with us professionally and precisely. We are very impressed with this KIA dealership! More
by ADAMAMYSARDINAS
Employees Worked With
Hannah
August 19, 2024
I brought my car in for a tire patching and felt so well taken care of. The service department was kind, communicative and helpful, ensuring I didn't wait long but checking in with me regularly while I did taken care of. The service department was kind, communicative and helpful, ensuring I didn't wait long but checking in with me regularly while I did wait to let me know what was going on. The Greenway service department will definitely be my first stop for all future service needs. More
by alexistrong
August 17, 2024
I arrived for my service appt, and was supposed to have a loaner waiting for me. Someone put me in a chair and asked me to wait. After 20 minutes, I went to ask about it, and no one was even working on it. T loaner waiting for me. Someone put me in a chair and asked me to wait. After 20 minutes, I went to ask about it, and no one was even working on it. The person they went to go “find” wasn’t even working that day. In total, it took debating with the sales people and a full hour of waiting between sales customers to get a loaner I was told I would have at drop off. When I came back later to get my vehicle after tinting and drove off, I realized that they did a sun strip on the windshield which I specifically said I did not want and was put clearly in the appointment notes. And now I’ll have to make yet another trip to have it removed. i appreciate the offer to tint the new vehicle purchase, but the miscommunications and delays were a frustrating and unnecessary part of the experience. More
by CAMILLAFITZHENRY
Employees Worked With
Kent
August 16, 2024
Anytime I have ever taken my car to a dealer for serice , they charge a diagnostic fee but if you get the service done they remove the diag fee. Here they did the diagnostic for 300 then charged me 400 on to they charge a diagnostic fee but if you get the service done they remove the diag fee. Here they did the diagnostic for 300 then charged me 400 on top of that for the repairs. The repair was injection cleaning and an oil change. I feel like 300 for a diagnostic is very high to begin with :( More
by ct
Employees Worked With
Brandon
