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Greenway Kia at the Avenues

Jacksonville, FL

4.5
926 Reviews
At our dealership, we are devoting ourselves to informing and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal to meet your needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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10564 Phillips Hwy

Jacksonville, FL

32256

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Showing 926 reviews

August 28, 2024

Exceptional customer service. Great sales representatives. Vehicle purchasing process was seamless, efficient and customer oriented. Thank you.. More

by goumelless
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Key Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Agenette
Aug 28, 2024 -

Greenway Kia at the Avenues responded

Thank you for the fantastic review! We're delighted to hear that our team at Greenway KIA at the Avenues provided exceptional service and made your vehicle purchase seamless. Enjoy your new ride!

August 28, 2024

I recently purchased a truck, and the finance process felt rushed. I was charged $888 for a warranty that wasn’t explained to me, nor was I informed that it was optional. The main issue was the price More

by Manuel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Charlie Gilchrist
4.0
This rating includes all reviews, with more weight given to recent reviews.
Key Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance Department
August 28, 2024

Communication was absolutely terrible. I had to call them every time to get an updated. They had make car for almost a month and still did not fix it. Had a seat chime that would not shut More

by RHZUBER
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Szymon, Ron
August 27, 2024

The sales man Juan Lugo , is an excellent professional, he takes care of you and your needs. More

by renemt1996
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Key Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Lugo
Aug 28, 2024 -

Greenway Kia at the Avenues responded

Thank you for reviewing Greenway KIA at the Avenues! We will pass along your appreciation to Juan. Safe travels!

August 27, 2024

Asked my sunroof to be looked at and grease marks were left in my headliner More

by kkarnes4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Monteiro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Key Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2024

Everything went well. I was there for an oil change and tire rotation. My only negative was that it took longer than normal for o check out. More

by iceman8147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not work with Sales.
Aug 28, 2024 -

Greenway Kia at the Avenues responded

Thanks for sharing your feedback! We're glad to hear everything went well with your oil change and tire rotation at Greenway KIA at the Avenues. We apologize for the longer checkout time and appreciate your patience.

August 26, 2024

I'm still amazed at the service that I receive from your service department, Mostly, how Mr. Szymon Nowak is able to get me in and out with very little interruptions to my day or schedule. Szymon has the ri More

by MONTGOMERY.MICHAEL.1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Szymon Nowak, Service Department
Aug 27, 2024 -

Greenway Kia at the Avenues responded

Thank you for sharing your positive experience with our service department at Greenway KIA at the Avenues! We're glad to hear that Szymon has been able to assist you efficiently and professionally. We appreciate your support!

August 26, 2024

Found the perfect car for what I was looking for and friendly, non pushy staff! Great selection of used car inventory. Every car offered is in good condition. More

by justin.weegmann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Key Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Greenway Kia at the Avenues responded

Justin, we're delighted to hear you found the perfect car and enjoyed our friendly service at Greenway KIA at the Avenues. Thanks for highlighting our great selection of used cars!

August 25, 2024

still waiting for Dealership to pay off trade in. My payment is now 21 days past due, this is not looking good on my Credit. I have to call them tomorrow, so I don't get reported to credit bureau. Al More

by annemarietrumble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jasmine Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Key Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2024

Bought a Jeep and William was my sales Rep and he and the team did a great job helping me get a great deal done! Highly recommend them! More

by JaxJeep J.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Camacho-Sales
Aug 26, 2024 -

Greenway Kia at the Avenues responded

Thanks for the recommendation! We're glad to hear William and the Greenway KIA at the Avenues team provided excellent service. Enjoy your new Jeep!

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