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Greenway Kia at the Avenues
Jacksonville, FL
925 Reviews
At our dealership, we are devoting ourselves to informing and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal to meet your needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 925 reviews
September 07, 2024
Love the service love that you have a nice clean area for the people to sit and wait for their car to get fixed or oil changes and if they want to buy any accessories for their car the people to sit and wait for their car to get fixed or oil changes and if they want to buy any accessories for their car More
by AndraWilliams74
Verified Customer
September 05, 2024
it was the worst experience I ever had; I have bought many cars in my time, but this was by far the most unprofessional experience I ever came across. Buying a Car/Truck is never a pleasant job, but this many cars in my time, but this was by far the most unprofessional experience I ever came across. Buying a Car/Truck is never a pleasant job, but this was the worst ever. More
by annemarietrumble
Employees Worked With
Other Employees :
Everyone just ignored my concerns about paying off my trade. As off yesterday it still had not been payed off and the Bank was calling me to tell me they would repo been payed off,
September 04, 2024
Very please with attention to detail, provided good advice and answered all questions to my complete satisfaction. Worked me in on short notice and respected my time. advice and answered all questions to my complete satisfaction. Worked me in on short notice and respected my time. More
by dondenney2
Employees Worked With
Brandon in Service Dept.
September 03, 2024
Good quick service the advisor did a very good job in helping with my appointment. helping with my appointment. More
by dsmarti
September 03, 2024
The sales person was very friendly, but it was clear he did not know the process for the paperwork when we purchased the vehicle. He had no manager or sales person without a customer helping him. It took 3 did not know the process for the paperwork when we purchased the vehicle. He had no manager or sales person without a customer helping him. It took 3.5 hours to sign paperwork and wait for the already clean car to be detailed. We had no issues with our sale or financing. Once we agreed on a price, I noted that much of the time to sign paperwork was waiting for our sales person to walk back and forth to the sales desk with the same bundle of papers. He shuffled and reshuffle them, stared at them, and carried them around. He was making mistake after mistake on the computer and did not move along the car detail without prodding from us as we felt we were more familiar with the car buying process than he was. The experience sucked the joy out of the moment and our 3 kids were beyond bored, tired, and hungry. We could not leave to care for them because we had to sign for financing. Management never took notice or offered to help the young man. We felt helpless to the sales person's lack of awareness or knowledge. The financing manager was a totally different experience and it wad evident he knew what he was doing and that process was relatively quick. Our 3.5 hour paperwork process was mostly waiting on our sales person to figure out what to do. More
by VLISIECKI
Employees Worked With
Braice
September 02, 2024
The service advisor did all he can to fix my issue. Unfortunately it’s the product itself that is the problem. The can is not performing the way it should. I’m very disappointed with my EV6. Unfortunately it’s the product itself that is the problem. The can is not performing the way it should. I’m very disappointed with my EV6. More
by rvilla715
Employees Worked With
Brandon
September 01, 2024
Was there 2 1/2 hrs with an appointment @11 Was asked did I want a courtesy wash and when I get my car back they didn’t even wash it guy tells me he was told to hurry because I had a baby with me !!! REA did I want a courtesy wash and when I get my car back they didn’t even wash it guy tells me he was told to hurry because I had a baby with me !!! REALLY ? The baby was there for 2 hours but that was ok ? Told me my car was being washed and would not be long but no wash and no sticker to tell me when the car needs to come back for oil change again, guess I’m suppose to just guess Not really impressed this go around with the service More
by r.schie850
Employees Worked With
Service
