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Greenway Kia at the Avenues

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.5
1,029 Reviews
At our dealership, we are devoting ourselves to informing and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal to meet your needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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10564 Phillips Hwy

Jacksonville, FL

32256

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Showing 1,030 reviews

October 30, 2024

My service writer Ray was outstanding. He always makes me feel welcomed and explains everything in terms that I understand. More

by charliefri37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reinaldo Caraballo (Ray), Key Brown
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Oct 30, 2024 -

Greenway Kia at the Avenues responded

Charlie, we're delighted to hear that Ray made your experience at Greenway KIA at the Avenues so welcoming and informative. Thanks for sharing this great feedback!

October 29, 2024

Good service to buy a car and people desire to please you but the whole process takes very long. Website wasn’t current with inventory More

by kas
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kent
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Oct 30, 2024 -

Greenway Kia at the Avenues responded

Thank you for sharing your feedback about Greenway KIA at the Avenues. We're glad to hear that our team provided good service, but we apologize for any delays and outdated inventory information on our website. We'll work on improving these aspects and appreciate your patience!

October 29, 2024

Great customer service. Very upfront on the time it will take to service my car. Rescheduled quickly for me bc of my work schedule. Everyone was extremely friendly. More

by DJOYWALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kai , Key Brown
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Oct 30, 2024 -

Greenway Kia at the Avenues responded

We're delighted to hear about your positive experience with our team at Greenway KIA at the Avenues! It's great that we could accommodate your schedule and provide friendly service. Thanks for sharing!

October 29, 2024

They are excellent, thanks to my advisor Mr. Alejandro and his entire team, I was able to choose my great car. I am happy with my purchase. More

by joselynbenavides1107
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camilo prieto, Key Brown
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Oct 30, 2024 -

Greenway Kia at the Avenues responded

Joselyn, we're delighted to hear that Mr. Alejandro and the Greenway KIA at the Avenues team helped you find your perfect car! Enjoy every moment with it, and thank you for choosing us!

October 28, 2024

the wait was extreamly long for oil change and tire rotation, the rest was as expected, friendly and cordial staff. prices a little on the up side. More

by stigymech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Szymon Nowak
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Oct 28, 2024 -

Greenway Kia at the Avenues responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

October 28, 2024

Szymon was great to work with. He provided me with updates on my car. I was very impressed with the service at Greenway Kia More

by richardjkish
Service Communication
Recommend Dealer
Yes
Employees Worked With
Szymon
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Oct 28, 2024 -

Greenway Kia at the Avenues responded

Richard, we're delighted to hear that Szymon provided you with excellent service at Greenway KIA at the Avenues. Thank you for sharing your experience!

October 28, 2024

My service rep, Szymon, was very easy to work with, efficient, and they got me in and out quickly. More

by mkraft2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Szymon Nowak
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Oct 28, 2024 -

Greenway Kia at the Avenues responded

We're thrilled Szymon could help make your Greenway KIA at the Avenues experience a smooth success!

October 28, 2024

The estimated time I was given was almost the exact time the service took. Kudos! More

by azraelscript
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Szymon
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Oct 28, 2024 -

Greenway Kia at the Avenues responded

Thank you for sharing your support of Greenway KIA at the Avenues!

October 27, 2024

The sales man Kent was great to work with and got me in something better More

by fewoxcharlotte
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Greenway Kia at the Avenues responded

We're delighted to hear that Kent and the Greenway KIA at the Avenues ensured a wonderful experience. Thank you for trusting us with your business—enjoy the ride!

October 26, 2024

I waited 3 hours for an oil change and tire rotation. That's WAY too long. I complained about the wait and was told a rehersed response, "We're backed up." Even being backed up, it should never take 3 ho More

by jpirzynski
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Symonz
Report | Print
Oct 26, 2024 -

Greenway Kia at the Avenues responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can improve for the future. Please contact us directly and we will do our best to address the issue. Thank you.

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