Greenway Kia at the Avenues

Ashley was very polite and kept me updated on my vehicle! !! She was very organized and very quick with my service. !! She was very organized and very quick with my service. More

Worst dealership experience! Bunch of clowns working at this circus. I bought a used car out of state on 11/25/24 and they never bothered to submit the necessary paperwork to the Bunch of clowns working at this circus. I bought a used car out of state on 11/25/24 and they never bothered to submit the necessary paperwork to the DMV. Truck was delivered with a temp tag expiration date 12/25/24. I went the DMV on 12/16 and they told me to contact my dealer to submit the paperwork. I contacted Kia Greenway and they said paperwork is submitted (total LIE) and they sent me a new temp tag that expired on 1/15. Went to DMV second time, same story, paperwork not submitted. Went a third time (temp tag now expired) and still no paperwork submitted! Now I can't legally drive this truck! Alejandro in sales is absolutely no help. When I called and asked to speak with him, he didn't call back. Instead, he sent me a text instructing me to send a text to Victor in finance. Talk about excellent customer service! I’m not calling you to have you tell me to text somebody else - I’m looking for an answer as to why you haven’t done your job. Victor in finance told me a highlight reel worth of lies, my personal favorite was “it’s ok to drive with the expired registration. If you get pulled over we will pay for your ticket.” Just ridiculous stuff at this point. I request to speak with a manager, and he tells me that the manager will contact me. Who calls me back? Victor from finance, stating he can't send me another temp tag but he will overnight me a "dealer plate", and that it’s “OK to drive in 50 states with this plate.” When I press him to send me a picture of any paperwork that would accompany the plate, he deflects and refuses. This guy isn't very sharp and he lied to me multiple times. Typical dealership finance guy. I call the front desk and ask for the manager, explain my situation to receptionist, and still no call back. I have a truck with expired temp tags that is illegal to drive, and nobody at this dealership cares. Thanks Kia Greenway! Also, somebody there is selling customer information. Since I bought this truck, I get about five spam phone calls per day about the truck. More

Excellent dealership. Josh and Teddy friendly, knowledgeable, and demonstrated excellent sales people skills. I would not hesitate to visit the dealership if I was thinkin Josh and Teddy friendly, knowledgeable, and demonstrated excellent sales people skills. I would not hesitate to visit the dealership if I was thinking of purchasing another vehicle. More

I appreciate the help from my service advisor Ray. I just purchased my 2025 telluride and had issues and he helped me. I’m happy with the results. I just purchased my 2025 telluride and had issues and he helped me. I’m happy with the results. More

AJ is a nice person, he is an excellent sales person and customer service, I recommend him customer service, I recommend him More

Charlie and Victor were fantastic. They made everything very easy, and they priced the care very fair. They made everything very easy, and they priced the care very fair. More

The service was excellent, with Szymon Nowak providing comprehensive explanations and addressing all options. My appointment commenced punctually. comprehensive explanations and addressing all options. My appointment commenced punctually. More

I still haven't received my paperwork from the deal I signed. I was told it would be sent to me via email and I have reached out 3 different times and I haven t got anything back. Taylor was great b signed. I was told it would be sent to me via email and I have reached out 3 different times and I haven t got anything back. Taylor was great before I even came down to the dealership. She worked out a deal that made me choose there instead of Southside Kia and once got there I was told that the OTD on the car the sales manager didn't use the right numbers and that the OTD price actually turned out to be $4k more then what was agreed upon. I am looking at buying at least 2 more vehicles and will probably look at different dealerships based on my experience. More

Thank you to Ryan, Emre, and Victor for taking care of my transportation needs this week. transportation needs this week. More

It was a great Experience all the way around. Charles was Great and very Helpful. Charles was Great and very Helpful. More