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Greenway Kia at the Avenues

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
4.5
1,026 Reviews
At our dealership, we are devoting ourselves to informing and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal to meet your needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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10564 Phillips Hwy

Jacksonville, FL

32256

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Showing 1,026 reviews

December 08, 2024

Appointment at 9:30 and it was after 12 when they took the car to the bay. I will not be back for routine service More

by ELEANOR.ROGERS04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t knoe
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Dec 09, 2024 -

Greenway Kia at the Avenues responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

December 08, 2024

My service today was amazing, it was a quick and easy experience Ashley was great the salesman around were great as well More

by FELLERSTACIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley, Key Brown
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Dec 09, 2024 -

Greenway Kia at the Avenues responded

We're delighted to hear that Ashley and the team at Greenway KIA at the Avenues made your service experience quick and easy. Thanks for sharing!

December 07, 2024

The service department experience was very nice, the work was done right thr first time in a timely manner. More

by ACD65522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Key Brown
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Dec 09, 2024 -

Greenway Kia at the Avenues responded

We're delighted to hear that your service experience at Greenway KIA at the Avenues was smooth and efficient. Thank you for trusting us with your vehicle!

December 07, 2024

The purchase of our Niro was one of the easiest car purchase in my long history of driving. More

by Fahrenheit533
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Key Brown
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Dec 09, 2024 -

Greenway Kia at the Avenues responded

We are thrilled to hear that you had such an easy purchasing experience here at Greenway KIA at the Avenues. Enjoy the new ride!

December 07, 2024

This time, my experience was no like in the past. This time the did not give me summary of my visit at the end. We have to call few times to finally get it through email. They also did not update the More

by WALTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Key Brown
Report | Print
Dec 07, 2024 -

Greenway Kia at the Avenues responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

December 07, 2024

Ashley is the best customer representative. She made it possible for my family. She is so patient and She has knowledge about what she is doing. I am lucky to find her in the worst moment of th More

by INFO@TUZONANEUTRAL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley - service department
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Dec 09, 2024 -

Greenway Kia at the Avenues responded

We're delighted to hear that Ashley provided such exceptional service during your visit to Greenway KIA at the Avenues. It's wonderful knowing she could assist you and turn things around for your family. Thank you for sharing this positive experience!

December 07, 2024

Great communication. Kept wait times low. Nice waiting area. Advisor was awesome. Will be back. More

by tamaupin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Key Brown
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Dec 09, 2024 -

Greenway Kia at the Avenues responded

We are glad to hear that our team provided excellent communication and service. Thanks for choosing Greenway KIA at the Avenues. See you next time!

December 07, 2024

Good customer service. Clean. Mr Caraballo give me good service and Mr Jonathan is excellent mechanic. More

by nbetancourt9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Caraballo, Jonathan
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Dec 09, 2024 -

Greenway Kia at the Avenues responded

Thank you for highlighting the excellent service from Mr. Caraballo and Jonathan at Greenway KIA at the Avenues! We're glad to hear about your positive experience with our team.

December 03, 2024

It was great. I went in with my trade-in and walked out with a new car. Kai was great More

by shythorflga143
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Key Brown
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Dec 03, 2024 -

Greenway Kia at the Avenues responded

Thank you for choosing Greenway KIA at the Avenues, we appreciate your positive feedback for Kai!

December 03, 2024

Was not satisfied they change my wipers when i didn’t need new ones they gave me dollar tree wipers that place is a scam More

by ROSEEDD018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charlie Gilchrist
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Key Brown
Report | Print
Dec 03, 2024 -

Greenway Kia at the Avenues responded

Rose, we apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

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