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Greenway Kia at the Avenues

Jacksonville, FL

4.5
1,021 Reviews
At our dealership, we are devoting ourselves to informing and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal to meet your needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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10564 Phillips Hwy

Jacksonville, FL

32256

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Showing 1,021 reviews

January 07, 2025

I liked the way my service rep was able to fit me in for an emergency break down. She was great and I would give her a 10 for excellent service. She kept me up to date on my car as it was being repaired More

by dladdeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know the sales reps name
January 07, 2025

I got a great deal from Alex. The car's price was reasonable according to Kelley Blue Book, and he matched the offer for my trade-in that I'd gotten elsewhere. He provided the p More

by lgainor
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander
Jan 07, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear that Alex provided you with a straightforward and pleasant experience at Greenway KIA at the Avenues! It's great to know everything went smoothly, from getting a fair deal on your trade-in to driving away in less than 24 hours. Thanks for choosing us!

January 05, 2025

First time at the dealership. I had a very good experience. Ashley Dykstra was professional and communicated well. More

by cquealy1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Jan 06, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear that Ashley provided you with a great first experience at Greenway KIA at the Avenues! Thank you for sharing your feedback, and we hope to see you again soon.

January 04, 2025

The minimum I’ve waited at this location was 3 hours and that was for an oil change. Yes, o said minimum. I’ve spent 8+ hours for service repairs that were scheduled for 3 hours. They’re extremely slow. I’v More

by cris_2_ortz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No name
Jan 05, 2025 -

Greenway Kia at the Avenues responded

Thank you for sharing your feedback, Cris. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

January 02, 2025

Horrible experience. Waited 3 hours for a scheduled appointment oil change. Had to walk back to the dealership because no one answered in the service dept More

by jenkailah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reinaldo
Jan 02, 2025 -

Greenway Kia at the Avenues responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly, and we will do our best to address the issue.

Jan 02, 2025 -

jenkailah responded

I have forwarded my concerns to the managers email on my service invoice and as of now I have received no response

December 30, 2024

Sales staff great , finance could be better overall great experience with the dealer and would buy again with them! More

by leesagerald
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyal/ salesmen , Key Brown
December 30, 2024

I had a very good experience getting my recall work completed. Ashley Dykstra is very professional and through with explaining what is needed and how long they expect to need the car to be there. More

by billhamrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Dykstra
Dec 31, 2024 -

Greenway Kia at the Avenues responded

Bill, we're delighted to hear that Ashley provided you with a thorough and professional experience at Greenway KIA at the Avenues. Thanks for sharing your positive feedback!

December 30, 2024

This was by far one of the best car buying experiences we have had. Our Salesman Teddy deserves all 5 stars! He worked with us in finding the perfect car at the perfect price, helped negotiate a good deal fo More

by nickilauer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Acosta, Teddy Quiones, Key Brown
Jan 01, 2025 -

Greenway Kia at the Avenues responded

Nicki, we're delighted to hear that Teddy provided you with such a fantastic experience at Greenway KIA at the Avenues! Thank you for sharing your positive feedback and enjoy your new car!

December 30, 2024

They were very pleasant and professional and had a good inventory to choose from. Staff was very knowledgeable of the product and financing options available More

by cdebord4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamal Jackson and nick Martinez , Key Brown
Jan 01, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear that our team at Greenway KIA at the Avenues provided a pleasant and professional experience for you. It's great to know you found our inventory and financing options satisfactory. Thanks for choosing us!

December 30, 2024

My salespeople Jamarius and finance manager Victor made this such an effortless process. I was in and out with my new K4 in less than an hour! More

by n_taylor24
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jamerius Johnson
Jan 02, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear that Jamarius and Victor made your experience at Greenway KIA at the Avenues so smooth! Enjoy your new K4, and thanks for choosing us!

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