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Greenway Kia at the Avenues
Jacksonville, FL
1,215 Reviews
At our dealership, we are devoting ourselves to informing and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal to meet your needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,215 reviews
September 22, 2023
Was very excited to see a Kia dealership open up on Phillips Hwy. Can’t say much about the dealership, but the service department needs work. Q took the order and was very professional and courteous. S Phillips Hwy. Can’t say much about the dealership, but the service department needs work. Q took the order and was very professional and courteous. Spoke with someone whose name escapes me. Very difficult to understand and was not able to answer my questions. Took upwards of a week for my questions to be answered. By the time I finally got to speak with the Service Mgr (Tony Knight) I had waited long enough. Appears that he was the only one who could answer my questions. Told him I was going to pick up my vehicle and go elsewhere. Fortunately, he understood my frustration with having to wait so long and cancelled out the work order. Suggest training staff on how to be more knowledgeable on repair projects as well a more professional tone when speaking with customers on the phone. More
by spdesignone
Verified CustomerEmployees Worked With
Q / Tony Knight
September 22, 2023
I found the Dealership to be Clean, courteous and friendly. It took a little longer (2 hrs) to get an oil change and tire repair. I will return for my next service visit. friendly. It took a little longer (2 hrs) to get an oil change and tire repair. I will return for my next service visit. More
by thyr577
Employees Worked With
Don’t know the lady’s name.
September 22, 2023
It’s a wonderful upgrade to an amazing brand… Money well spent - by you and me!! spent - by you and me!! More
by aplustowingjax
Employees Worked With
Other Employees :
Isaiah and Andrew on the sales floor took great care of us👍🏼🤙🏼They were a pleasure to work with, and very knowledgeable. , Chuck Agner, Rodney Meyers, Maya Womack
September 21, 2023
The service representative shake he was an amazing serviceman and even though the audio didn’t work he was completely fine and fast with rechecking it to make sure it work he obviously really cares ab serviceman and even though the audio didn’t work he was completely fine and fast with rechecking it to make sure it work he obviously really cares about customer satisfaction so I love that and will be coming back More
by thealiwo
Employees Worked With
Shake
