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Greenway Kia at the Avenues

Jacksonville, FL

4.5
1,100 Reviews
At our dealership, we are devoting ourselves to informing and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal to meet your needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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10564 Phillips Hwy

Jacksonville, FL

32256

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Showing 1,100 reviews

April 11, 2025

Ashley & all the service staff were great! No pressure to purchase services that aren’t needed, but made me aware of issues that were a safety concern. Was able to order tires for me & got me More

by SABRINA Konopka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Dykstra
Apr 11, 2025 -

Greenway Kia at the Avenues responded

Sabrina, we're so happy to hear that Ashley and the Greenway KIA at the Avenues team provided you with a great experience and addressed your concerns. Thank you for your confidence and continued support!

April 11, 2025

Excellent customer service and reasonable wait time for the work that was being done. Great staff. More

by Gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley
Apr 11, 2025 -

Greenway Kia at the Avenues responded

We appreciate your business and your review! Thanks from the Greenway KIA at the Avenues Team, Gina!

April 11, 2025

Ashley was so pleasant to deal with and addressed all of my concerns and reassured me I came to the right place. It was a pleasure to work with her and excited to find my new Kia’s service center. More

by jw535g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Dykstra
April 10, 2025

Very shady, bait and switch tactics. Agreed to a deal over text where I explicitly said I would pay nothing extra beyond tax, tag and title. Then at the last minute he added $1300 in bog More

by mhnevin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jamichael
Apr 10, 2025 -

Greenway Kia at the Avenues responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work together to resolve the matter.

April 10, 2025

Very helpful and patient. The salesman worked very hard to get me in the car that I wanted More

by javariuspalm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Greenway Kia at the Avenues responded

We are glad to hear that our Greenway KIA at the Avenues team provided such top-notch service. Thanks for working with us! Enjoy the new ride!

April 10, 2025

Everyone was so very nice. I had expected to be there for hours, but they were quick and efficient. Very informative about what was completed. Best experience ever! More

by RELAXCIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Szymon Nowak
Apr 11, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear that your visit was quick, efficient, and informative at Greenway KIA at the Avenues! Thank you for sharing such a positive experience with us. We look forward to serving you again in the future!

April 09, 2025

Ray was great…. booked my appointment day before online drop off was easy…was a little long for an oil change but not horrible More

by WFOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Calabero
Apr 09, 2025 -

Greenway Kia at the Avenues responded

We're glad to hear Ray provided a great experience at Greenway KIA at the Avenues! We appreciate your patience during the oil change and are happy everything went smoothly with your appointment. Thanks for choosing us!

April 09, 2025

Excellent service. Charles was courtesy, knowledgeable,polite,generously offering drinks,never minded answering questions.Staff walking by were friendly.Enviroment clean More

by mcoliwa56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Greenway Kia at the Avenues responded

Thank you for sharing your experience with us at Greenway KIA at the Avenues! We're delighted to hear that Charles and our team provided excellent service in a welcoming environment. We appreciate your feedback and look forward to seeing you again!

April 07, 2025

Was taking care in a well fashion manner thank you will come again my checkup More

by neiblack838
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Yunck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ny’Kai Evelyn
Apr 08, 2025 -

Greenway Kia at the Avenues responded

Nei, thanks for giving us the opportunity to serve you! - The Greenway KIA at the Avenues Team

April 06, 2025

Lack of communication,was told misleading information keep car way longer then expected!! A big inconvenience More

by Kenyettaj29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Charlie Gilchrist
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

Greenway Kia at the Avenues responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

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