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Greenway Kia at the Avenues

Jacksonville, FL

4.5
916 Reviews
At our dealership, we are devoting ourselves to informing and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal to meet your needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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10564 Phillips Hwy

Jacksonville, FL

32256

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Showing 916 reviews

January 08, 2025

Thank you for all the service all issues were addressed and resolved Thank you again for for all. R bunting More

by robert_bunting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Monteiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Key Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Greenway Kia at the Avenues responded

Robert, we're delighted to hear that all your issues were addressed and resolved at Greenway KIA at the Avenues. Thank you for trusting us with your service needs!

January 08, 2025

Szymon was a great service Representative , He was courteous and knowledgeable. Service was prompt and thorough ! The GM of the dealership was very friendly and helpful! More

by Bento
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
szymon
Jan 08, 2025 -

Greenway Kia at the Avenues responded

We're happy to hear that Szymon and our team at Greenway KIA at the Avenues provided such a positive experience. Thank you for sharing your feedback and choosing us above the rest!

January 08, 2025

My engine unfortunately blew on New Year’s Eve and Ray in the service department was very informative and took me to Teddy in Sales, who sold me my new Seltos, and I love it! Teddy was easy-going, informativ More

by arletta.debski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teddy Quinone
Jan 08, 2025 -

Greenway Kia at the Avenues responded

Arletta, we're so glad to hear that Ray and Teddy made your experience at Greenway KIA at the Avenues a positive one despite the unexpected situation. Enjoy your new Seltos, and thank you for recommending us!

January 07, 2025

I liked the way my service rep was able to fit me in for an emergency break down. She was great and I would give her a 10 for excellent service. She kept me up to date on my car as it was being repaired More

by dladdeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know the sales reps name
January 07, 2025

I got a great deal from Alex. The car's price was reasonable according to Kelley Blue Book, and he matched the offer for my trade-in that I'd gotten elsewhere. He provided the p More

by lgainor
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander
Jan 07, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear that Alex provided you with a straightforward and pleasant experience at Greenway KIA at the Avenues! It's great to know everything went smoothly, from getting a fair deal on your trade-in to driving away in less than 24 hours. Thanks for choosing us!

January 05, 2025

First time at the dealership. I had a very good experience. Ashley Dykstra was professional and communicated well. More

by cquealy1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Jan 06, 2025 -

Greenway Kia at the Avenues responded

We're delighted to hear that Ashley provided you with a great first experience at Greenway KIA at the Avenues! Thank you for sharing your feedback, and we hope to see you again soon.

January 04, 2025

The minimum I’ve waited at this location was 3 hours and that was for an oil change. Yes, o said minimum. I’ve spent 8+ hours for service repairs that were scheduled for 3 hours. They’re extremely slow. I’v More

by cris_2_ortz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No name
Jan 05, 2025 -

Greenway Kia at the Avenues responded

Thank you for sharing your feedback, Cris. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

January 02, 2025

Horrible experience. Waited 3 hours for a scheduled appointment oil change. Had to walk back to the dealership because no one answered in the service dept More

by jenkailah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reinaldo
Jan 02, 2025 -

Greenway Kia at the Avenues responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly, and we will do our best to address the issue.

Jan 02, 2025 -

jenkailah responded

I have forwarded my concerns to the managers email on my service invoice and as of now I have received no response

December 30, 2024

Sales staff great , finance could be better overall great experience with the dealer and would buy again with them! More

by leesagerald
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Key Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyal/ salesmen
December 30, 2024

I had a very good experience getting my recall work completed. Ashley Dykstra is very professional and through with explaining what is needed and how long they expect to need the car to be there. More

by billhamrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Dykstra
Dec 31, 2024 -

Greenway Kia at the Avenues responded

Bill, we're delighted to hear that Ashley provided you with a thorough and professional experience at Greenway KIA at the Avenues. Thanks for sharing your positive feedback!

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