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1,397 Reviews of Greenway Kia West - Service Center
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January 18, 2024
Su atención es excelente y eficiente. Personal muy profesional y calificado. Gracias por su buena atencion Personal muy profesional y calificado. Gracias por su buena atencion More
by CLARENA_2@HOTMAIL.COM
Verified CustomerEmployees Worked With
January 18, 2024
A freindly rep greeted me at my car Bri. She took my Vin came back and said" 3 MR recalls. 1 we do not have parts for, the other 2 we do but it will be a wait to complete them. I went inside She took my Vin came back and said" 3 MR recalls. 1 we do not have parts for, the other 2 we do but it will be a wait to complete them. I went inside with rep in training, all went well. I left my car. Kia Elizabeth called me at 6:50pm to say my car is READY and I can pick it up. At pick up Elizabeth told me to sign and they would call me once parts came in. She then said they will get my car for me. I asked " what MR part that my car needs ?" After me asking questions and then finally saying " so out of the 3 MR's which was completed?" Elizabeth said "NONE!" I said my car had no work, and she said no, I am sorry we have been busy! She was not rude or anything. . I also washed my car prior to dropping it off. I remember Bri took photos at drop off of my car. I took photos the next day. My car is dirty dirty with in a few hours. I am upset that it is white MUd / sand underneath the car wheel well and on the tires. It looks if they parked car out in the field did no work and called me hours later to say my car is READY. Marsha More
by Marsha
Employees Worked With
Bri,Elizabeth and trainee
January 18, 2024
The service advisor, Wensil, was very helpful and courteous. He also helped us get a replacement battery for the key fob. We had gotten a replacement the previous year just so you know, but we paid f courteous. He also helped us get a replacement battery for the key fob. We had gotten a replacement the previous year just so you know, but we paid for both not happy about that. My husband and love the car so you know that as well. More
by Zappadoo
Employees Worked With
Winsel Williams
January 18, 2024
I was quite pleased with the service that I received from Jessica and others. I admire their willingness to help and answer any questions that I had. Not only did they help me with the process she explained Jessica and others. I admire their willingness to help and answer any questions that I had. Not only did they help me with the process she explained everything as completely as possible. Great job you guys. More
by EDDIEJOHNSON1114
Employees Worked With
Jessica from the Service Department
January 17, 2024
Excelente Excelente Excelente Excelente Excelente Excelente Excelente Excelente Excelente Excelente Excelente Excelente Excelente Excelente Excelente Excelente Excelente Excelente Excelente Excelente Excelente Excelente Excelente Excelente Excelente More
by yennfreeyanes
Employees Worked With
Other Employees :
Daniela Daleman Fajardo, Vanessa Hoad, Franco Salinas, Ricardo Ojeda
January 17, 2024
Communication is atrocious. Your wait time- regardless of an oil change or repair is outrageous. While I have a packed for 12 oil changes, I wouldn’t rather not waste a full day Your wait time- regardless of an oil change or repair is outrageous. While I have a packed for 12 oil changes, I wouldn’t rather not waste a full day and just pay out of pocket. The customer to employee ratio is ridiculous. I would never own a KIA again based on this location. More
by elliematucker
Employees Worked With
