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Greenway Kia West - Service Center

Orlando, FL

4.2
1,412 Reviews

1,412 Reviews of Greenway Kia West - Service Center

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February 12, 2024

I went to the service department for routine maintenance. The service dept is top tier and I will always stand by their service. More

by morganmcintosh
Recommend Dealer
Yes
Employees Worked With
Marti
Feb 13, 2024 -

Greenway Kia West responded

We're so glad to know that you had a positive experience with our service department at Greenway Kia West. Your support means the world to us, and we look forward to assisting you in the future!

February 11, 2024

attentive staff and they solved my problem, I was very satisfied. It has always been like that More

by Patricia Senna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Greenway Kia West responded

It was our pleasure to assist you, Patricia! The team at Greenway Kia West is grateful for your continued trust and support - here's to smooth miles ahead!

February 11, 2024

My car was done on time and I was given a report on my car. Everyone was professional. More

by STELLAHUNTER
Recommend Dealer
Yes
Feb 12, 2024 -

Greenway Kia West responded

Hi Stella, thanks so much for taking the time to leave Greenway Kia West a great review! We appreciate your support and look forward to assisting you next time you're in need.

February 11, 2024

Simple to schedule, quick but thorough appt and excellent customer service from Julio Great experience More

by EDAMICO
Recommend Dealer
Yes
Employees Worked With
Julio
Feb 12, 2024 -

Greenway Kia West responded

We're glad to know that scheduling was a breeze and Julio provided excellent service during your visit to Greenway Kia West. Thanks for sharing this great review!

February 11, 2024

Good service, attentive staff, I appreciate they fixed my car the same day vs leaving it overnight More

by KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I was visiting their service, Tony was my main person
Feb 12, 2024 -

Greenway Kia West responded

It was our pleasure to accommodate your maintenance needs in a timely manner! Thanks for choosing Greenway Kia West.

February 10, 2024

Friendly and efficient Jessica was super friendly and professional she took care of me in an efficient way More

by moni-k-mc
Recommend Dealer
Yes
Employees Worked With
Jessica
Feb 12, 2024 -

Greenway Kia West responded

We're glad to know that Jessica provided you with friendly and efficient service at Greenway Kia West. Thanks for sharing your positive experience!

February 10, 2024

Marti in Service was extremely helpful. He provided honest, accurate information based on the details of what was going on with my vehicle that allowed me to make a truly informed decision More

by sitesisignedupfor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marti, from Service
Feb 12, 2024 -

Greenway Kia West responded

We're glad to know that Marti was able to provide you with the excellent service we strive for at Greenway Kia West. Your feedback about his honesty and integrity is greatly appreciated!

February 10, 2024

Julio was quick and responsive. Great communication. I couldn't have had a better experience. Hello More

by kelsey4614
Recommend Dealer
Yes
Employees Worked With
Julio
Feb 12, 2024 -

Greenway Kia West responded

Kelsey, thank you for leaving Greenway Kia West a five-star review! We are thrilled that Julio was quick and responsive. See you next time!

February 10, 2024

Elizabeth greeted me with a warm smile and made me feel welcome. Her friendly demeanor instantly put me at ease, and I knew I was in good hands. Throughout the process, Elizabeth went out of her way to ens More

by kenyattahubbard
Recommend Dealer
Yes
Employees Worked With
Elizabeth Frye
Feb 12, 2024 -

Greenway Kia West responded

We're delighted to know that Elizabeth was able to provide you with a warm welcome and make your experience at Greenway Kia West enjoyable. It's great to see her knowledge, patience, and friendliness were appreciated! Thanks for the review.

February 09, 2024

Terrible. Tech left towels in my engine and cat began over heating. Overall bad experience More

by maryannec95
Recommend Dealer
No
Employees Worked With
Tony service advisor
Feb 10, 2024 -

Greenway Kia West responded

Maryanne, I am concerned to see this feedback as this does not sound like the meticulous service we strive to offer. We take matters like this seriously, and I would like to discuss the details of your visit to ensure we improve and address any ongoing issues. Please reach out to me directly at your earliest convenience. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

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