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Greenway Kia West - Service Center

Orlando, FL

4.2
1,415 Reviews
Call Service Center (844) 706-0067

1,415 Reviews of Greenway Kia West - Service Center

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March 03, 2024

Very professional. Excellent customer and sales service, good biz environment. Really satisfied the service provided. More

by mjamal123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 04, 2024 -

Greenway Kia West responded

We're glad to know you had a satisfying experience at Greenway Kia West. Thanks for acknowledging our professionalism and excellent customer service!

March 03, 2024

Excellent service Their staff is very friendly and efficient and they speak my spanish language. More

by MABR64
Recommend Dealer
Yes
Employees Worked With
Gabriel
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Mar 04, 2024 -

Greenway Kia West responded

Your kind review warms our hearts! Thank you from the Greenway Kia West Team.

March 03, 2024

She wasn't professional enough and wasn't responding to any of my messages. That's the only experience I had with her More

by BIGSEXYONE60
Recommend Dealer
No
Employees Worked With
Jessica
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Mar 05, 2024 -

Greenway Kia West responded

I'm sorry to see this feedback, as we strive for professionalism and prompt communication. I'd like to learn more about your visit and work toward earning back your confidence in our team - please reach out at your earliest convenience. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

March 03, 2024

Tony took care of me from the moment I got there at 8am till the work was done every one was great. Thank you for such good service. More

by Williamcrispin58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony from the service department.
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Mar 04, 2024 -

Greenway Kia West responded

William, we're delighted to know Tony and the team at Greenway Kia West provided you with great service. Thanks for your kind words!

March 02, 2024

Jessica was great. She answered all of my questions and made sure that all necessary work was done to keep my vehicle maintained in good condition. She also provided me More

by reynamariagray
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jessica. She was great. She answered all of my questions and made sure that all necessary work was done to keep my vehicle maintained in good condition. She also provided me with the information I needed to update my navigation system. I look forward to a
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March 02, 2024

He took forever to get to the insurance company, and then he wasn't being straightforward with what he discovered. I had to tell him to be detailed and send pictures. More

by toni.thomas59
Recommend Dealer
No
Employees Worked With
Tony
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Mar 04, 2024 -

Greenway Kia West responded

Toni, I'm sorry to read about your experience. We aim for transparency and efficiency in all our dealings, so it's disappointing to learn we fell short here. Your feedback is important as it helps us improve our service delivery. If you'd like to discuss this further or have any other concerns, please reach out directly at your convenience. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

February 29, 2024

As always, Everyone is very welcoming and pleasant. It's great to know that your car is in good hands. More

by jerrytrump
Recommend Dealer
Yes
Employees Worked With
Marti
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Feb 29, 2024 -

Greenway Kia West responded

Jerry, we're glad to know you feel confident in the care your car receives at Greenway Kia West. Thanks for trusting us with your vehicle!

February 29, 2024

Great very friendly and helpful with everything that I needed and they answered all my questions More

by Flormaria237
Recommend Dealer
Yes
Employees Worked With
Tony and Gabriel
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Feb 29, 2024 -

Greenway Kia West responded

We appreciate your business and your review! Thanks from the Greenway Kia West Team!

February 29, 2024

Great customer service, knowledgeable, helpful & efficient Friendly & problem solver Great service skills & what the customer needs the most Thank you More

by SANDY M.
Recommend Dealer
Yes
Employees Worked With
Julio
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Feb 29, 2024 -

Greenway Kia West responded

Sandy, we're delighted to know you had a great experience at Greenway Kia West. Our team is always here to provide excellent service and help with any needs you may have. Thanks for your kind words!

February 28, 2024

Very helpful, informative and prioritized customer service. Will be back. Will definitely recommend to anyone in the Orlando area or who owns a Kia! More

by tracinaev
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Feb 28, 2024 -

Greenway Kia West responded

We're delighted to know you had a positive experience at Greenway Kia West and found our team helpful! We appreciate your recommendation and look forward to seeing you again. Safe travels until then!

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