Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,415 Reviews of Greenway Kia West - Service Center
Sort by
Verified Customer
March 27, 2024
I own six kias and you guys always get them in and out quickly and efficiently and on my schedule couldn't be happier with the service and the staff at your location quickly and efficiently and on my schedule couldn't be happier with the service and the staff at your location More
by r.miller1
Employees Worked With
Liz
March 27, 2024
I'm assuming they did what they were suppose to but when I picked my truck up it had a bunch of white mud looking stuff all over it. I called and spoke to mark about it and he asked me to come back in and s I picked my truck up it had a bunch of white mud looking stuff all over it. I called and spoke to mark about it and he asked me to come back in and speak to Liz to have my car detailed on the outside. I came back and I never spoke to Liz because Tony said he would take care of it. I waited for my car to be done which was very fast since mark Told me it would take about 45 mins. When I looked at my car it still had white stuff underneath it and when I mention it to Tony he said that they just took a brush and got under there real quick. I said mark said it would be detailed and he stated that the retailers don't really make much off of detailing so they just did real quick and I was already pissed because I had just spent money detailing my car so I just left and I went and had my car detailed again on Wednesday which I shouldn't have had to do. I really don't want to come there for service again because according to everyone I spoke with they have no way of avoiding that's nasty gravel dirt or whatever it is and I'm not ok with that. I should be compensated or given a detail for having to spend money detailing my car again. More
by plmorris1986
Employees Worked With
Tony
March 26, 2024
Bad … the worst service ever. Rud staff. Manager the most useless one. Not recomend coming there Rud staff. Manager the most useless one. Not recomend coming there More
by jronaldg56
March 22, 2024
Bad but Mark resolved the issue, again parts were delivered wrong but Mark did a bad situation tolerable delivered wrong but Mark did a bad situation tolerable More
by gilperez.pe14
Employees Worked With
Mark, but he was really helpful, parts were delivered wrong but Mark took action and resolved the issue. Thanks Mark
March 21, 2024
Great customer service Great customer service. Tony let me know how long the service will be. Where the lounge area was. Any questions I may have he's there to help Tony let me know how long the service will be. Where the lounge area was. Any questions I may have he's there to help More
by Bridges
Employees Worked With
Tony
