Greenway Kia West - Service Center

Mr. Tony explained everything they were going to do He was very kind and courteous was very kind and courteous More

It was good. Had to come back again couldn't get part. Got the part and all is well. Had to come back again couldn't get part. Got the part and all is well. More

Everything was great but the waiting time it takes three hours to get a oil change when I can go somewhere else and get a 20 minute oil change hours to get a oil change when I can go somewhere else and get a 20 minute oil change More

If any issues arise during your service at the service center— the manager, Mark, will truly go above and beyond to resolve any problems. Staff is very honest and friendly. center— the manager, Mark, will truly go above and beyond to resolve any problems. Staff is very honest and friendly. More

Elizabeth Frye Was awful at customer service and service? I dropped my car off at 4 I didn't get it back to 930pm Yes, I have A BMW but I had a warranty for oil change through Kia. As I was calling service? I dropped my car off at 4 I didn't get it back to 930pm Yes, I have A BMW but I had a warranty for oil change through Kia. As I was calling to ask updates on my car, she repeatedly lied to me over and over and over again and Said they had to test.Drive my car after a simple oil change. Yes, I'm a woman, but I do know you do not test. Drive a car after a simple overtake. Unless something went wrong with you. Was my check engine? Light came on and they didn't know how to turn it off after the oil change. I understood that, but she completely lied to me trying to throw me off. Honestly, I would not recommend going to her. The Man Ray who finally got my car finalized. Fun at last wasn't amazing and nice. I've been doing what killed for a long time.Everything else with the company is amazing.The manager is outstanding.Goes out of his way to help as needed.But elizabeth needs retraining More

This was one of the best visits I’ve had to any Kia Dealership. Liz and Gabe in the service department. We’re very accommodating and communicative about my car. Dealership. Liz and Gabe in the service department. We’re very accommodating and communicative about my car. More

Car was supposed to be fixed broke again next day Door handle broke again, cost over $400 handle broke again, cost over $400 More

Willing to work with me Good communication from start to finish between scheduling then arrival and time while I waited finish between scheduling then arrival and time while I waited More