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1,415 Reviews of Greenway Kia West - Service Center
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April 03, 2024
Julio provided excellent customer service He checked in on me to make sure I was comfortable and to update me on when my vehicle was expected to be ready. on me to make sure I was comfortable and to update me on when my vehicle was expected to be ready. More
by Shoemo57
Verified CustomerEmployees Worked With
Julio
April 02, 2024
I was checked in quickly. Marti was excellent. I waited for 3 hours for an oil change and rotation. Marti explained that there was only one technician available. I recieved a Marti was excellent. I waited for 3 hours for an oil change and rotation. Marti explained that there was only one technician available. I recieved a veteran discount after i asked about one. More
by hmdocrod
Employees Worked With
Marti Wallace
April 02, 2024
You guys supposedly did an inspection of the car. Said my windshield wipers and suspension were good. They both are not. I need to replace the struts and the e lower control arm. So that means you gu Said my windshield wipers and suspension were good. They both are not. I need to replace the struts and the e lower control arm. So that means you guys are dishonest. Nobody explained what was done for the recalls. I did not get a call to let me know when my car was ready. I had to keep calling. More
by hotel154
Employees Worked With
Jessica
April 02, 2024
They did not communicate with me about my car. I had to call over and over to try to get ahold of anyone. Elizabeth never returned calls or reached out to keep me updated about the status of my ca I had to call over and over to try to get ahold of anyone. Elizabeth never returned calls or reached out to keep me updated about the status of my car. After over a week I ended up towing my car to a different shop. They also quoted the repairs much higher and much worse than they actually were leading to denial from insurance about my claim. More
by clongfellow822
Employees Worked With
Elizabeth and others in the service department including a manager.
April 02, 2024
Exactly what I wanted very professional no waiting brought me home picked me up phone calls on update brought me home picked me up phone calls on update More
by Sunshine
April 01, 2024
Very good Customer Service, except in the waiting area The lady behind the desk wasn't very friendly I was the first person in room, I said Good Morning she never responded. The lady behind the desk wasn't very friendly I was the first person in room, I said Good Morning she never responded. More
by plumrose50
Employees Worked With
Juilo
March 31, 2024
Completely deceiving practices intended to extract as much money from the customer. The actual service, however good it may be, get highly tarnished by the service agent. much money from the customer. The actual service, however good it may be, get highly tarnished by the service agent. More
by Cmfeliciano
Employees Worked With
Marty
