Greenway Kia West - Service Center

Julio was very nice. Remembered me from my previous visit. Kept me update on my vehicle. Remembered me from my previous visit. Kept me update on my vehicle. More

They were communicative and very informative throughout my process of getting my tire replaced Monday my process of getting my tire replaced Monday More

Elizabeth was very thorough with the process she truly made me feel at ease the process was quicker than what we initially anticipated. She’s truly a valuable employee. made me feel at ease the process was quicker than what we initially anticipated. She’s truly a valuable employee. More

Our sales representative Ray did a great job. We were also very thankful for a relaxing financial advisor experience who wasn't super pushy about extra products to purchase. We were also very thankful for a relaxing financial advisor experience who wasn't super pushy about extra products to purchase. More

I appreciate the honesty of sending a video of what work needed to be done on my car. needed to be done on my car. More

Car was damaged during oil change still waiting on dealer to make repair. Brought car in but parts not in. Still no update 3 weeks later. to make repair. Brought car in but parts not in. Still no update 3 weeks later. More

Was pleasantly greated and my service man was nice. i was notified that they got a little behind and it was going to take longer. What I did not understand was to get charged for a tire rotation and tha i was notified that they got a little behind and it was going to take longer. What I did not understand was to get charged for a tire rotation and that at my first 5000 mile. My vehicle had to addatives in my gas tank. I was never told to use a higher octane fule if that is or was the case. More

Jessica in the service dept provided great customer service and it was a pleasure working with her service and it was a pleasure working with her More

The service was excellent, great staff, a rental car was provide while work was being done in my car, excellent all the way. provide while work was being done in my car, excellent all the way. More

I was lured in with bunch of non sense lies and even pushed gi sign documents clearly what’s on them is completely different than what’s coming out of the sales man mouth. I was super clear from the sta pushed gi sign documents clearly what’s on them is completely different than what’s coming out of the sales man mouth. I was super clear from the start and repeated more than 15 times my limits to the salesman who assured me the same us within my price that I asked for even got his phone out and calculated to the penny the amount I will be financing. Only to waste my time waiting 40 min to speak to a finance manager and find out there is over 12000 dollars difference. My first experience with greenway Kia was bad and this time it was horrible, No way I will ever buy another vehicle from greenway Kia. More