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Greenway Kia West - Service Center

Orlando, FL

4.2
1,415 Reviews

1,415 Reviews of Greenway Kia West - Service Center

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April 25, 2024

Always prompt and professional service. I heavily rely on the Service Department to manage my recommended service. My vehicle is my livelihood and I never worry about anything breaking do More

by jerrytrump
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Apr 26, 2024 -

Greenway Kia West responded

Jerry, we're glad to know our Service Department at Greenway Kia West has been able to provide you with the peace of mind that your vehicle is in good hands. We appreciate your trust and look forward to serving you again!

April 25, 2024

Tony was great he checked me in and told about two hours but it was less than so I was pleased More

by RGRIFFIN1654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Apr 26, 2024 -

Greenway Kia West responded

Thank you for leaving Greenway Kia West a five-star review! We are thrilled that Tony was helpful and that your visit was quick. See you down the road!

April 25, 2024

Excellent service. Always happy to come by to Kia west. Thank you for the great service More

by joejoynt01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada
Apr 26, 2024 -

Greenway Kia West responded

Thanks for choosing Greenway Kia West above the rest! It's always our pleasure to assist you - safe travels until your next service visit!

April 24, 2024

La atención fue cortés y a tiempo con la cita para cambio de aceite y rotación de llantas, la espera para lavado era muy larga y no pudo hacerlo aunq está ofrecido con el servicio. More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Torres
Apr 26, 2024 -

Greenway Kia West responded

Maria, gracias por compartir su experiencia en Greenway Kia West. Nos alegra saber que estuvo satisfecha con nuestro servicio de cambio de aceite y rotación de llantas. Sin embargo, lamentamos la larga espera para el lavado del coche - trabajaremos para mejorar eso!

April 24, 2024

The service was gone but the prices are high. I guess that is because it is a dealership. Maybe Kia Greenway could offer coupons based on your past purchases or credits. Paper coupons get lost More

by EMT2BE2000
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Theo, service
Apr 26, 2024 -

Greenway Kia West responded

We appreciate your feedback and understand where you're coming from. We'll certainly take your suggestion about digital coupons or credits into consideration as we continually work to improve our customer's experiences. Thanks for choosing Greenway Kia West!

April 24, 2024

It’s great I will bring my car here for service anytime . Marty is a very good service advisor More

by rtillman950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty service advisor
Apr 24, 2024 -

Greenway Kia West responded

Thank you for this 5-star review of Greenway Kia West! We will pass along your kudos to Marty. See you next time!

April 23, 2024

Better wait time. Yet the prices have increased to an astonishing amount. I paid $95 for an oil change! Nothing else was included. More

by miraclegirl2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Apr 23, 2024 -

Greenway Kia West responded

We appreciate your feedback and understand that wait times can be frustrating. We're always working to improve our services at Greenway Kia West, including pricing transparency. Please feel free to reach out if you have any further concerns or questions!

April 23, 2024

I dropped my vehicle off for service and from the moment I dropped it off I received support. From Elizabeth (Liz) to the technician. My service was awesome. Once I drove off, my vehicle drove better than More

by lacharie01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissie Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nada Ammor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Athena Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yuri Oughazzou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maher Mehjazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Greenway Kia West responded

Thanks for the awesome review! We're glad to know that Elizabeth and our technician at Greenway Kia West were able to provide you with such great service. Enjoy your smooth ride!

April 20, 2024

Muy amables, informan todo el proceso, lo hacen en tiempo justo. Ambiente agradable de sala espera More

by GOICOMORALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Greenway Kia West responded

Gracias por hacer el servicio de su vehículo en Greenway Kia West! Apreciamos esta reseña de 5 estrellas!

April 20, 2024

En mi ultimo mantenimiento le dieron un golpe a mi puerta. Ellos me arreglaron el golpe pero recibi mi carro con todo el polvillo dentro de cuando lo repararon. Mi foco delantero izquierdo tenia humed More

by denishabana
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
A Julio de servicios 5 estrellas
Apr 22, 2024 -

Greenway Kia West responded

Gracias por el amable comentario acerca de Julio, pero me disculpo por el resto de su experiencia reciente con nosotros. Nos esforzamos por proporcionar un servicio de alta calidad y parece que no cumplimos con nuestras propias expectativas en esta ocasión. Agradezco sus comentarios y me gustaría tener la oportunidad de conversar con usted. Por favor, póngase en contacto cuando tenga un momento disponible para hablar más a fondo acerca de esto. Gracias, Mark Foster - Service Manager - markfoster@greenwayauto.com

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