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Greenway Kia West - Service Center

Orlando, FL

4.2
1,415 Reviews

1,415 Reviews of Greenway Kia West - Service Center

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April 28, 2024

I no that I can depend on the dealership to make sure that my car is service and provide me with the best service keep up the good work More

by WILLIEAHAWKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Athena Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Rodriguez, Ricardo Ojeda
Apr 29, 2024 -

Greenway Kia West responded

Willie, we're glad to know you can depend on us at Greenway Kia West for top-notch service. We appreciate your support and look forward to continuing the good work!

April 27, 2024

Amazing service by Elizabeth, and Ray, 10 stars, she helped me tremendously with my car, really flexible with my request More

by Henry33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth and Ray
Apr 29, 2024 -

Greenway Kia West responded

Henry, we're so glad to know that Elizabeth and Ray provided you with top-notch service at Greenway Kia West. We appreciate your feedback and look forward to assisting you in the future!

April 27, 2024

The service was good and workers experience Greenway kia is a good dealership to buy your car More

by valriecampbell136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hoad
Apr 29, 2024 -

Greenway Kia West responded

We are so happy that our Greenway Kia West team earned your five stars. Thanks for working with us!

April 27, 2024

Great dealership and service center. They're always so quick to check you in and get started on the services requested. I usually just stay there and wait for them to finish with the ser More

by GABRIEL.lSANTOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica, Gabriel
Apr 29, 2024 -

Greenway Kia West responded

Gabriel, it's great to know that you're satisfied with the quick and efficient service at Greenway Kia West. We appreciate your positive feedback!

April 27, 2024

They were very attentive and helpful. Went above and beyond to make it an excellent experience. More

by eruizmateo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Agosto in Service
Apr 29, 2024 -

Greenway Kia West responded

We are glad to hear that our team provided excellent service. Thanks for choosing Greenway Kia West!

April 27, 2024

Julio is the best! !!!! Customer service is key and he took care of all my car care needs and concerns seamlessly. More

by karenrn0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio AGOSTO
Apr 29, 2024 -

Greenway Kia West responded

Karen, we're so glad to know that Julio took great care of your car needs at Greenway Kia West! We always aim for top-notch customer service. Thanks for the review!

April 26, 2024

Could have been a little bit better than source information communication think that half a day before it started to tell me that my car had to stay over More

by barbarathomas026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Car service
Apr 26, 2024 -

Greenway Kia West responded

We appreciate your feedback and apologize if there was any delay in communication. Our team at Greenway Kia West is always looking for ways to improve, so we'll take this into account moving forward. Thanks for sharing!

April 26, 2024

Everyone was very friendly and professional. I was greeted very well and Jessica was my agent and she was very helpful. More

by csexpress3010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Apr 29, 2024 -

Greenway Kia West responded

We're glad to know you had a positive experience with Jessica and the rest of our team at Greenway Kia West. Your feedback is appreciated, thank you for sharing!

April 25, 2024

Was given the suggestion for an extra service which added more than $200 to the billl and it ended up being a bad motor. Then twice I was advised my car was done and to pick it up and both times the engine l More

by prestolaura2
Recommend Dealer
No
Employees Worked With
None
Apr 26, 2024 -

Greenway Kia West responded

I'm sorry for the oversight on our end. It's important for us that our customers feel confident in the services we provide, and I'd appreciate a chance to discuss this further. Please reach out directly so we can work toward ensuring all outstanding concerns are adequately addressed. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

April 25, 2024

Horrible Experience from 10am visit to a promised 12:45 complete turned into an almost 3pm finish More

by Grazgreat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mari in Service
Apr 26, 2024 -

Greenway Kia West responded

I'm sorry to hear your recent experience fell short of expectations. We are committed to providing efficient, seamless service and I assure you that it was never our intention to cause an inconvenience. We will use your feedback to improve our processes in the future, and I invite you to reach out if there's anything else you would like to share with me. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

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