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Greenway Kia West - Service Center

Orlando, FL

4.2
1,423 Reviews
Call Service Center (844) 706-0067

1,423 Reviews of Greenway Kia West - Service Center

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May 14, 2024

The workers was friendly and also helpful. My car. was finished in a timely way. More

by YASHONDAc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
In service department Hose
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May 15, 2024 -

Greenway Kia West responded

It makes our day to see this feedback! Thanks for choosing Greenway Kia West for your service needs.

May 14, 2024

I had a great experience staff very professional. especially General Manager Mr. Foster.. Thank you More

by MOORE50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth,Marti
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May 15, 2024 -

Greenway Kia West responded

Thank you for sharing your appreciation for our team at Greenway Kia West! Mark will be grateful for the shout-out.

May 13, 2024

I do not recommend. Every time I leave this shop my check engine light comes on. More

by CUJOBITE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica
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May 14, 2024 -

Greenway Kia West responded

This is concerning feedback to receive and I'm disappointed to see that we fell short of our high expectations during your visit. I would appreciate the chance to learn more about what happened so we can work towards providing the best customer experience possible. If you would please contact me at your convenience, I'd like to help. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

May 12, 2024

awesome experience . Very professional and my care was done extremely fast. Thank you so much. More

by joshuarodriguez294
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Athena Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Castro Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirpal Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Daniela Daleman Fajardo, Michael Carey
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May 13, 2024 -

Greenway Kia West responded

Joshua, we are thrilled that your service experience was quick and satisfactory! Thanks for leaving Greenway Kia West a five-star review and we'll see you soon.

May 12, 2024

Excellent service and timely work. I was so satisfied with my experience this past week. More

by tabbi42002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony in service
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May 13, 2024 -

Greenway Kia West responded

Thanks so much. We look forward to your next visit to Greenway Kia West!

May 12, 2024

KIA NEEDS BETTER TRAINNED TEC CAPABLE TO DEAL WITH Seltos DIGITAL DASH BOARD. AND NOT TO TELL LIES TO CUSTOMERS ON UNDONE FIXES!!! More

by samwangst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony at Service dept talk too much. He dont know what was done or not and sells dreams of vagesvcs
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May 13, 2024 -

Greenway Kia West responded

Sam, I'm sorry to read about your experience with the service on your Seltos' digital dashboard. We aim for transparency and honesty in all our interactions, so this feedback is concerning. If you're open to discussing this further, please reach out directly so we can address any issues or misunderstandings that may have occurred. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

May 12, 2024

Jessica was amazing, she got everything taken care of. My car came out amazing thank you everyone at Kia !! More

by brandonijames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
May 13, 2024 -

Greenway Kia West responded

We're delighted to know Jessica and the team at Greenway Kia West were able to assist you effectively! Enjoy your newly serviced car, and thank you for choosing us.

May 11, 2024

Was not satisfied with the service manager who helped me,was promised a two hour completion of service,5hours later my car was ready,I think he took it personally when I questioned the kind of service I More

by greatgrazljg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
May 13, 2024 -

Greenway Kia West responded

We're sorry to learn about your experience with the service time. We aim for efficiency and clear communication, so it's disappointing to know we fell short in this instance. I'd like to personally look into this matter further—please feel free to reach out at a convenient time for you. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

May 10, 2024

Great customer service & wait time was way shorter than expected! They work with you & tell you what is needed in priority instead of trying to get you spend all your money at once More

by m.moniqueh7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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May 10, 2024 -

Greenway Kia West responded

We're glad to know that you appreciated our efficient service and honest communication at Greenway Kia West. Thanks for the positive feedback!

May 10, 2024

Friendly Courteous Punctual The only downside was the long wait before I was even asked if I needed help. More

by Payrice_hb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Greenway Kia West responded

We appreciate your feedback and are glad to know you found our team at Greenway Kia West friendly, courteous, and punctual. We apologize for the wait time before assistance was provided - we'll work on improving that aspect of our service. Thanks again!

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