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Greenway Kia West - Service Center

Orlando, FL

4.2
1,423 Reviews

1,423 Reviews of Greenway Kia West - Service Center

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May 18, 2024

The service man was polite and helpful, when I came in for the I don’t have update on the Kia Immediately check my car out and noticed that a crack was in the window in two places. I really appreciate tha More

by lredden7505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
May 20, 2024 -

Greenway Kia West responded

We're glad to know that our service team at Greenway Kia West was able to assist you effectively and promptly. It's great hearing your positive feedback about the observation made on your car. We appreciate the recommendation!

May 18, 2024

My advisor Julio was very knowledgeable came in for my oil change a very in and out progress thank you More

by devante.battles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
May 20, 2024 -

Greenway Kia West responded

We're glad to know that Julio provided you with a quick and efficient oil change service at Greenway Kia West. Thanks for the positive feedback!

May 18, 2024

Love the convenient location (close to both home and work) and Mr Tony is a GREAT service advisor! More

by k.michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Tony - Service Department
May 20, 2024 -

Greenway Kia West responded

We're glad to hear Greenway Kia West is a convenient location and Tony always delivers a 5-star experience. Thank you for choosing us for your service needs!

May 18, 2024

Very proud with the service, starting from checking in, to being taken care of by Jessica Velazquez, who was very kind and courteous More

by jvelazquez0756
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Ahumada
May 20, 2024 -

Greenway Kia West responded

Thanks for the positive feedback! We're glad to know Jessica and our team at Greenway Kia West provided you with excellent service.

May 18, 2024

The staff is nice, first time my car took longer to get back than I was told. Te same week my car had to be towed back due to a piece not being put back correctly. Causing the engine to overheat again. More

by jamesrpruchnicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julio
May 22, 2024 -

Greenway Kia West responded

James, I'm sorry to read about the issues you encountered. We always aim for a high standard of service and it seems we fell short in this instance. Your feedback is important to us, and we encourage you to please reach out if there's anything we can do to improve your experience at this time. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

May 17, 2024

I'm so please with the servic I received, from Kia, and the service department. Had the cat under the hood and they rescued me. Great job thanks More

by BLESSEDDELIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Greenway Kia West responded

We're so glad to know you had a positive experience with our service department at Greenway Kia West! We appreciate your feedback and are here if you need any further assistance. Safe travels!

May 17, 2024

Kindness, patient, friendly, serious, punctual, helpful, quality, professional, respectful, responsible, integrity unique, special specific, frankness More

by pwolakayiti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Greenway Kia West responded

Thanks for the review! We're glad to know you had a positive experience with our team at Greenway Kia West. Your feedback is greatly appreciated!

May 17, 2024

Awesome customer service, very happy with all the details provided of what I need to have done to my car. More

by Preciousnica74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
May 20, 2024 -

Greenway Kia West responded

We're delighted to know you had an awesome customer service experience at Greenway Kia West! We always aim to provide detailed and helpful information. Thanks for the positive feedback!

May 17, 2024

All we had done was an oil change. Thankful to Jessica getting us in two hours instead of the three. More

by rbejc@hotmail. com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
May 20, 2024 -

Greenway Kia West responded

We are glad to hear that Jessica got you back on the road quickly. Thanks for choosing Greenway Kia West.

May 17, 2024

Great Customer Service, very satisfied with the work done and additional offers at tge time of check in. Jessica was absolutely pleasant and knowledgeable with what I need it to have done in my car and was v More

by Preciousnica74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
May 20, 2024 -

Greenway Kia West responded

We're delighted to know you had a great experience with Jessica and our team at Greenway Kia West! We strive for excellent customer service, so it's wonderful to see that reflected in your visit. Looking forward to seeing you again soon for any other services needed on your car.

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