Greenway Kia West - Service Center

Highly disorganized. Also, they made safety-related mistakes that are unacceptable. They unplugged the child seats in my vehicle (I guess for some inspection or so) but Also, they made safety-related mistakes that are unacceptable. They unplugged the child seats in my vehicle (I guess for some inspection or so) but they never plugged them in back. They never told me they had disconnected the seats so I did notice that until I saw the seat was slighly moving while driving. More

Un completo desastre no vuelvo mas a ese taller no se lo recomiendo a nadie recomiendo a nadie More

He always give me a good service so I appreciate it. Keep it up like that we love you. Keep it up like that we love you. More

I received a recall letter. I set up the appt for this recall part. The appt was accepted for the afternoon. I get there, and they don’t have the part. So I wasted an hour of my I set up the appt for this recall part. The appt was accepted for the afternoon. I get there, and they don’t have the part. So I wasted an hour of my work day, driving there and back to be told at the desk, they’ll call me when they get there part. More

Jessica not good not comfortable with my service received. Two days after appt my car had red lights come on dash never experienced since I had car. Took car back they didn’t check out anything said received. Two days after appt my car had red lights come on dash never experienced since I had car. Took car back they didn’t check out anything said lights just went out. What if it happens again??! More

The dealership is always attentive and professional. Service was completed timely and accurate. Very courteous too. Service was completed timely and accurate. Very courteous too. More

This is absolutely a world class. Customer service experience provided by Liz. I’ve never received a white glove treatment at a dealership and she went above and beyond listen to my Customer service experience provided by Liz. I’ve never received a white glove treatment at a dealership and she went above and beyond listen to my concerns also gained my expectations so that she could exceeded my expectations. The service was prompt. She was caring showed a lot of empathy and delivered on everything that she promised. I can’t wait to get my maintenance perform here again just so I can get another experience like this. Thank you so much for taking care of my Kia. More

I have been trying to get recalls completed. Every time I go with appointment I am told it has to be ordered and should get a call when part is in. On my second try. Every time I go with appointment I am told it has to be ordered and should get a call when part is in. On my second try. More

Very attentive staff. I was made aware of my approximate wait time and was finished earlier than expected. I was made aware of my approximate wait time and was finished earlier than expected. More

My service advisor was amazing! Elizabeth communicated every step of the way and was informative. Than you! Elizabeth communicated every step of the way and was informative. Than you! More