Greenway Kia West - Service Center

Every thing was good and well taken care of the timing was great everybody was very professional was great everybody was very professional More

He was so quick and knowledgeable and gave great service and he was so friendly and he was so friendly More

I brought my car in for an estimate. It took 3 days to complete and the service manager was very hard to reach the first 2 days. Finally got the estimate, over 6,000.000 dollars. I said It took 3 days to complete and the service manager was very hard to reach the first 2 days. Finally got the estimate, over 6,000.000 dollars. I said no thank you and got it fixed for about 1,200.00. I will never go back. More

Awesome. Since the purchase of my car in 2020, my service with Kia West have been phenomenal. Thanks Kia West! Since the purchase of my car in 2020, my service with Kia West have been phenomenal. Thanks Kia West! More

Service advisor manager contacted me and said they’d like to make it right. Brought car back and they flushed ac vents and changed filter again and effectively fixed the terrible smell left in car after ser to make it right. Brought car back and they flushed ac vents and changed filter again and effectively fixed the terrible smell left in car after service. They also apologized for not respecting my time the first go around. First off you make an “appt” to just speak with an advisor not for the actual service you need done. After they get you in to speak with them they inform you that it’ll be 2+ hours to do routine oil change. Since you’ve already taken off from work to “speak” with an advisor you’re kinda of forced to stay and get the service done. Then it takes closer to 3 hours for your routine maintenance so you feel like the dealership doesn’t respect your time. On top of all that I don’t believe they performed all needed maintenance that was scheduled like air filters and such in that lengthy time frame. And worst of all my brand new car that smelled like a new car when I brought it in now smells like a mechanic with bad body odor every time you turn on the ac. They clearly don’t respect your time or vehicle here More

This is by far the worst experience I’ve ever had with a dealership. The employees were extremely rude and incredibly unprofessional. It just seems that the majority of people there are unhappy and could no dealership. The employees were extremely rude and incredibly unprofessional. It just seems that the majority of people there are unhappy and could not care less about their job. More

Julio was awesome. You guys always take good care of me and I’ve never had an issue. You got me in and out quick You guys always take good care of me and I’ve never had an issue. You got me in and out quick More

It took them 4 and 1/2 hours to do a oil change? that they told me was going to be 2 hours? I missed the whole day of work because of this... I am so disappointed!!! that they told me was going to be 2 hours? I missed the whole day of work because of this... I am so disappointed!!! More

First time there. Was told a certain time for being finish but was over so they gave a discount. Will come back Was told a certain time for being finish but was over so they gave a discount. Will come back More

Policy rate of diagnostic testing is over rated! I am so unhappy with the amount I had paid! I am so unhappy with the amount I had paid! More