Greenway Kia West - Service Center

Typical Dealership and how they operate in the service department no more no less that's the bottom line. department no more no less that's the bottom line. More

Not pleased with overall experience and now after the safety recall service my car makes a popping sound under the dashboard. It never did that before. safety recall service my car makes a popping sound under the dashboard. It never did that before. More

I normally wouldn’t make comments or complaints on people’s hygiene choices because that’s personal, but whoever was working on my car left a strong odor that lingered for hours. people’s hygiene choices because that’s personal, but whoever was working on my car left a strong odor that lingered for hours. More

Scheduled an appt for me knowing I was coming for the recall but they failed to order the part in advance. Then they wouldn’t do the inspection so that means I could be coming in a second time, for no re recall but they failed to order the part in advance. Then they wouldn’t do the inspection so that means I could be coming in a second time, for no reason. More

Friendly and helpful staff. The place is always busy but they move through the customers at a good pace. The service manager also offered me money saving advice, which did not i The place is always busy but they move through the customers at a good pace. The service manager also offered me money saving advice, which did not include booking service at the dealership. That is true customer service. More

Dropping off my car was a smooth process. Marti's customer service made it a easy process. I was satisfied with my service. Marti's customer service made it a easy process. I was satisfied with my service. More

Everyone was very nice and understanding. I had my car towed into the dealership for the repair. They called me immediately, when I the car arrived to discuss the issue. My car was ready to g I had my car towed into the dealership for the repair. They called me immediately, when I the car arrived to discuss the issue. My car was ready to go in less than an hour. Many thanks to the fine people at the Greenway Kia West Service Center!. More

Greenway Kia service department maintains long hours, as well as Saturday hours, which makes it very convenient for me. They have done good work on my car and I’ve had no problems with them. well as Saturday hours, which makes it very convenient for me. They have done good work on my car and I’ve had no problems with them. More

Very approachable , friendly and professional staff, they directly deal with all concerns and issues, and explains things you don't undestand, thank you! directly deal with all concerns and issues, and explains things you don't undestand, thank you! More

They do not have good customer service. I had to wait 6 days to get my car fixed. I had to call many many times just to get an update. And they never return your call when they promise t I had to wait 6 days to get my car fixed. I had to call many many times just to get an update. And they never return your call when they promise they will. Don’t go here. More