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Greenway Kia West - Service Center

Orlando, FL

4.2
1,445 Reviews
Call Service Center (844) 706-0067

1,445 Reviews of Greenway Kia West - Service Center

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July 31, 2024

Great service very efficient. Marti was very professional. Service time provided was accurate. Thanks for the great. More

by Summer
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marti
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Aug 01, 2024 -

Greenway Kia West responded

Thanks for the feedback! We're glad to hear Marti provided professional and efficient service at Greenway Kia West. We appreciate your support!

July 31, 2024

I always bring my car to KIA for all my maintenance. Always very nice there. More

by Gailbeans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
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Aug 01, 2024 -

Greenway Kia West responded

Gail, thank you for the great review. We look forward to seeing you again at Greenway Kia West!

July 30, 2024

Fast friendly professional, they washed my car before finding it back, kept me informed during the service with text messaging. They even have chargers for the phone while you wait. More

by awalttom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony in service, Alberto Ahumada
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Jul 30, 2024 -

Greenway Kia West responded

We're glad to hear you enjoyed the fast and friendly service at Greenway Kia West! Thanks for highlighting our efforts to keep you informed and comfortable during your visit. Safe travels until next time!

July 30, 2024

Service is always on point when I get my car serviced at Greenway Kia West More

by nanfe26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth in service
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Jul 31, 2024 -

Greenway Kia West responded

Thank you for your confidence in Greenway Kia West, and for your business. We are grateful to have you as a customer!

July 29, 2024

Hello they are friendly clean and great customer service also they get the job done I love the waiting area More

by dunntondra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Jul 29, 2024 -

Greenway Kia West responded

Thanks for the kind words! We're glad you enjoyed our friendly service and comfortable waiting area at Greenway Kia West. See you next time!

Jul 29, 2024 -

Greenway Kia West responded

Thanks for the kind words! We're glad you enjoyed our friendly service and comfortable waiting area at Greenway Kia West. See you next time!

July 29, 2024

When I got their they told me it was a three hour wait but it didn't take that long More

by lj0811963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jul 29, 2024 -

Greenway Kia West responded

It was our pleasure to assist you promptly. Thanks for choosing Greenway Kia West!

July 29, 2024

I went in for a recall. The parts were not available, even though I made an appt. More

by Yvonni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department - Jessi
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Jul 30, 2024 -

Greenway Kia West responded

Yvonni, we apologize for any inconvenience caused here. Please reach out directly so we can ensure you receive the proper updates regarding the parts delivery. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

July 28, 2024

Jesse was great to work with. Very friendly and helpful in getting me the services I needed. More

by travelfanatik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse - maintenance
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Jul 29, 2024 -

Greenway Kia West responded

Thank you for reviewing Jesse and Greenway Kia West! Have a stellar day!

July 28, 2024

Very bad customer service, the mechanic was very good but the check in guys and my avisor and the supervisor for that day were not good at all letting people go first that was not their More

by Pray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Report | Print
Jul 30, 2024 -

Greenway Kia West responded

We apologize for the poor customer service you experienced. It's great to hear that the mechanic was helpful, but it's clear we need to address issues with our check-in process and staff attentiveness. We would like to discuss this further and make things right for you. Please reach out when convenient. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

July 27, 2024

I had a good service, customer service agent was very kind and helpful. Very happy!!! More

by Alix Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2024 -

Greenway Kia West responded

Alix, thanks for the five-star review of Greenway Kia West!

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