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Greenway Kia West - Service Center

Orlando, FL

4.2
1,445 Reviews

1,445 Reviews of Greenway Kia West - Service Center

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August 04, 2024

Everyone was very professional and made sure I was taken care of. They also offered a shuttle ride home while I wait for my car to be serviced. More

by lakeshasims19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Aug 05, 2024 -

Greenway Kia West responded

Lakesha, we're glad to hear our team at Greenway Kia West took great care of you and provided a convenient shuttle service. Thanks for sharing your experience!

August 04, 2024

Doy 4 estrellas porque llegué puntual a mi cita y se demoraron 3,5 horas con mi carro! More

by gleidysherrera
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 05, 2024 -

Greenway Kia West responded

Gleidys, gracias por la calificación positiva pero nos disculpamos por el extendido tiempo de espera! Nos esforzamos por ofrecer un servicio eficiente así que es preocupante saber que este no fue el caso durante su visita. Si desea contactarnos, no dude en llamarme. Gracias, Mark Foster - Service Manager - markfoster@greenwayauto.com

August 03, 2024

The service was great and I will return back. The customer service excellent as well More

by leealbert66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mardie
Aug 05, 2024 -

Greenway Kia West responded

Thanks for choosing Greenway Kia West. We look forward to assisting you again down the road!

August 02, 2024

Julio was great! He was welcoming and professional. Service was good as well. Wait time during service was as expected but not longer. Liked that I was offered a ca More

by arischina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio was great from service dept.
Aug 02, 2024 -

Greenway Kia West responded

Thank you for sharing your experience! We're glad to hear Julio and the team at Greenway Kia West provided excellent service, including a timely wait and a car wash. We appreciate your feedback!

August 01, 2024

The service at this greenway Kia west dealer was very good and attentive. Highly recommend More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maher Mehjazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse was very attentive and kept me updated at all times. He managed to get my car done in a reasonable time!!
Aug 01, 2024 -

Greenway Kia West responded

Thank you, Jen, for stopping by to leave Greenway Kia West a wonderful review!

August 01, 2024

Customer service awesome from the time I drove in was informed of the possibilities of problem and what the cost would be. As well as the car wash they did a very good job very satisfied More

by ralphy212001
Recommend Dealer
Yes
Employees Worked With
This was the service department for repairs
Aug 01, 2024 -

Greenway Kia West responded

Thank you for sharing your experience! We're glad to hear our team at Greenway Kia West provided excellent customer service and a thorough car wash. We appreciate your support!

August 01, 2024

Everyone was very clear about what they were going to do and what the cost would be. They were also very pleasant and to the point. That is why I keep coming back. More

by crisson01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 01, 2024 -

Greenway Kia West responded

We're delighted to hear that our team's clarity and pleasant service keep you coming back to Greenway Kia West. Thanks for your continued support!

August 01, 2024

Made a 1 o’clock appointment for a oil change and first service when I made the appointment the person said it was a good time to come I told her I didn’t want to wait three hours for a oil change well it More

by FLYNSTONE20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Barroso
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Greenway Kia West responded

I apologize for the inconvenience you experienced during your visit. It's disappointing to hear that we did not meet your expectations, especially with the wait time and mishap involving your car. We strive to provide efficient and careful service, so this feedback is concerning. If you're willing, please reach out directly so we can discuss further and make things right. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

August 01, 2024

Very helpful and supportive team. They have been very collaborative in making this experience smoother. Very communicative. More

by DANIEL_CERAVOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Aug 02, 2024 -

Greenway Kia West responded

Daniel, we're delighted to hear that our team at Greenway Kia West made your experience smooth and communicative. Thanks for the kind words!

July 31, 2024

Thank you for continuing to be consistent and professional in your delivery of outstanding customer service! More

by M.J.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Jul 31, 2024 -

Greenway Kia West responded

We appreciate your kind words and are glad to hear you had a great experience with Greenway Kia West! Thanks for the support!

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