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Greenway Kia West - Service Center

Orlando, FL

4.2
1,445 Reviews

1,445 Reviews of Greenway Kia West - Service Center

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August 16, 2024

Winsel Williams was amazing. He was very polite and super professional . The timing was exceptionally accurate. I’m very satisfied, confident and comfortable knowing that my veh More

by Lu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with “Services”
Aug 19, 2024 -

Greenway Kia West responded

Lu, we're delighted to hear that Winsel provided such a positive experience at Greenway Kia West. Thanks for sharing your satisfaction and confidence in our team!

August 16, 2024

Quick and fast with the repairs on my vehicle, thanks Greenway Kia West, satisfied customer. More

by Billyrozay808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
Aug 16, 2024 -

Greenway Kia West responded

Thank you, Billy. We look forward to seeing you again at Greenway Kia West!

August 15, 2024

Always satisfied with the service they do on my car. They are very professional in every aspect. Jessica and Mark Foster are the ones that I deal with and as always do know how to treat a customer. Than More

by DENIS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maher Mehjazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service advisor Jessica, Alberto Ahumada
Aug 15, 2024 -

Greenway Kia West responded

Thank you for your continued trust in Greenway Kia West! We're delighted to hear that Jessica and Mark consistently provide professional service. We appreciate your kind words and look forward to serving you again!

August 15, 2024

It's always a pleasure to do business at Greenway KIA West. I always leave knowing that I am going to be safe on the road after having my car inspected during my monthly oil change. It all starts with t More

by jerrytrump
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica, Tony, Marti, and Mark
Aug 16, 2024 -

Greenway Kia West responded

Jerry, we're delighted to hear that our service team at Greenway Kia West consistently takes great care of you. Thanks for your loyalty and kind words!

August 15, 2024

Fantastic staff and fantastic service, I felt welcomed to be there and have my car serviced. More

by zijadgolic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada
Aug 16, 2024 -

Greenway Kia West responded

Here at Greenway Kia West, we are always thankful for positive feedback from our customers. Thank you for the kind words!

August 13, 2024

Service was great the service department was able to fix my recalls on my vehicle More

by LAQUITA.GLENN1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Castro Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Greenway Kia West responded

We're glad you had a great time working with our team! We appreciate you trusting us with your recall service and hope to see you again at Greenway Kia West.

August 13, 2024

I have a new 2024 kia sorento and my horn stop working took it to the dealer service on Tuesday they check it and confirm it was not working they said they had to order the part and it would take like 2 More

by patriciamalave21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Services department
Aug 15, 2024 -

Greenway Kia West responded

Thank you for sharing your experience. We apologize for the inconvenience and understand how frustrating it must have been to be without a horn, especially considering safety concerns. Your feedback is important, and we strive to improve our service based on such experiences. If there's anything further you'd like to discuss or if you need additional assistance, please reach out directly. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

August 13, 2024

Clean, organized, mostly friendly especially Tony. Communication is awesome! Pretty fast on getting vehicle back to you in a decent amount of time. More

by lneal0303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Tony
Aug 14, 2024 -

Greenway Kia West responded

Thanks for the feedback! We're glad to hear Tony and our team at Greenway Kia West provided you with such an awesome and efficient service experience. We appreciate your business and hope to see you again in the future.

August 13, 2024

The service was good. The timing was off. No one responded to my text when I was asking about an estimate of how long will I have to wait. Overall I will continue to come More

by gantwanya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willis
Aug 15, 2024 -

Greenway Kia West responded

Thank you for your feedback. We're glad to hear that the service was good, but we apologize for any inconvenience caused by the lack of communication regarding wait times. We'll work on improving this aspect and look forward to serving you again in the future. If you have any further concerns, please reach out to me directly. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

August 12, 2024

Customer service rep is awesome tending my inquiries and service rendered while visiting the service center More

by AWAIOFLYFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Daniel /Service dept
Aug 12, 2024 -

Greenway Kia West responded

We're delighted to hear that our customer service rep provided excellent assistance during your visit to Greenway Kia West. Thank you for sharing your positive experience!

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