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Greenway Kia West - Service Center

Orlando, FL

4.2
1,494 Reviews

1,494 Reviews of Greenway Kia West - Service Center

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March 03, 2025

Excellent customer service, attentive, friendly, quick service. Great communication, recommended services. Contacted me as soon as the car was dropped off and when it was done More

by dnaarendt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Mar 03, 2025 -

Greenway Kia West responded

We're delighted to hear that you had such a positive experience with our team at Greenway Kia West! Thank you for highlighting the excellent service and communication. We appreciate your feedback and look forward to serving you again in the future!

March 03, 2025

Excellent service, friendly staff, car was ready earlier than promised. Great communication from beginning to end More

by dnaarendt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony-Service
Mar 04, 2025 -

Greenway Kia West responded

We're delighted to hear about your positive experience with the team at Greenway Kia West! Thank you for highlighting our excellent service and communication. We appreciate your feedback!

March 03, 2025

It was an amazing experience agin at Kia West. Care on promised time and continously update. More

by mrivera.hfa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department- Jesse
Mar 04, 2025 -

Greenway Kia West responded

Thank you for stopping by to share your amazing experience with the Greenway Kia West team! Safe travels ahead!

March 03, 2025

Brett and Jesse were very polite and helpful i really appreciate them. Even Tony who I've had the pleasure of dealing with for years helped where needed. All around wonderful staff. Thank you. More

by MICHELE.BENTLEY83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett, Jesse, Tony
Mar 04, 2025 -

Greenway Kia West responded

Michele, we're delighted to hear that Brett, Jesse, and Tony provided you with excellent service at Greenway Kia West. Thank you for your kind words about our team!

March 02, 2025

The service department is very great with my car and come back to me as new every time More

by js718723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse
Mar 03, 2025 -

Greenway Kia West responded

It was our pleasure to assist you. Thank you from all of us here at Greenway Kia West!

March 02, 2025

The Service of the dealership is ok but i think they need more knwoledge regarding the care of an Ev vehícle More

by Ev9k
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon
Mar 02, 2025 -

Greenway Kia West responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

March 02, 2025

Easy scheduling and efficient processing of the service agreement on time as agreed with good follow up More

by shopping0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keiara LLuberes
Mar 03, 2025 -

Greenway Kia West responded

We're delighted to hear that your experience with Greenway Kia West was smooth and efficient! Thank you for highlighting our team's commitment to timely service and follow-up. We appreciate your feedback!

March 01, 2025

Not a good experience i will never go back there again the wait was 5hr and then they put my windows down and could not get them back up i had to show them how then they left there work tools in my tire I More

by Alisa White
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know there names
Mar 02, 2025 -

Greenway Kia West responded

Alisa, we apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

March 01, 2025

Very great , very attended, resolved every dout I had , humble nice guy , as a vender I recommend him. More

by luismarquezsantiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Greenway Kia West responded

Luis, thank you for the recommendation! We're glad to hear our team at Greenway Kia West was attentive and helpful during your visit. If you have any more questions in the future, feel free to reach out!

March 01, 2025

Excelente atención por parte de jesse en el mantenimiento del carro ese día de servicio More

by andrescastejon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Mar 03, 2025 -

Greenway Kia West responded

Gracias, Andres! Apreciamos las 5 estrellas para Jesse del equipo de Greenway Kia West.

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