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Greenway Kia West - Service Center

Orlando, FL

4.2
1,828 Reviews
Call Service Center (844) 706-0067

1,828 Reviews of Greenway Kia West - Service Center

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June 15, 2025

Everything was diagnosed properly, explained to me in terms that I can understand and Jesse was very kind and helpful throughout my visit! More

by lea.reynolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2025 -

Greenway Kia West responded

Thank you so much for the 5-star review, Lea! We’re thrilled to hear that everything was diagnosed properly and clearly explained in a way that made sense. Jesse’s kindness and helpfulness truly reflect the level of care we aim to provide at Greenway Kia West. We're glad you had such a positive experience and look forward to helping you again! —Greenway Kia West Service Team

June 15, 2025

I’m glad they were able to fit me in after 5 to do a brake recall. More

by RUDDJ002
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2025 -

Greenway Kia West responded

Thank you for the 4-star review! We’re glad we were able to get you in after 5 to take care of your brake recall. At Greenway Kia West, we know how important flexibility and safety are, and we’re happy we could accommodate your schedule. We appreciate your feedback and look forward to serving you again! —Greenway Kia West Service Team

June 15, 2025

Loved working with Jesse and the whole Kia team they were all very friendly and professional. Would definitely recommend More

by fancyfeet85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2025 -

Greenway Kia West responded

Thank you for the fantastic 5-star review! We’re so glad to hear you loved working with Jesse and the entire team at Greenway Kia West. Friendly, professional service is what we aim for, and it means a lot to know you'd recommend us. We truly appreciate your kind words and look forward to helping you again in the future! —Greenway Kia West Team

June 14, 2025

The price for the part that needed to be replaced was reasonable but the labor costs were astronomically expensive. More

by kmicci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2025 -

Greenway Kia West responded

Thank you for your 4-star review and honest feedback. We're glad to hear you found the part pricing reasonable, but we understand your concerns about labor costs. We strive to provide fair, transparent pricing, and we appreciate you bringing this to our attention. Your feedback helps us improve, and we hope to offer you an even better experience next time. —Greenway Kia West Service Team

June 14, 2025

Very polite and knowledgeable service! Quick and efficient check out! Relaxing waiting space! Thank you KIA! More

by dmauk88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2025 -

Greenway Kia West responded

Thank you for the fantastic 5-star review! We're so glad to hear you had a polite, knowledgeable, and efficient service experience at Greenway Kia West. It’s great to know you also enjoyed our relaxing waiting area—we want every visit to be as comfortable as it is convenient. We appreciate your kind words and look forward to welcoming you back! —Greenway Kia West Service Team

June 14, 2025

When you’re in the market for a budget friendly car a KIA is an option, so after the purchase expect to receive average service, you get what you pay for. Such has been my experience with this service center More

by SREVENG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Sopocy
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2025 -

Greenway Kia West responded

Thank you for your honest feedback. We're sorry to hear that your experience with our service center felt average—we always strive to exceed expectations, regardless of budget. Your insights are valuable, and we’ll be sure to share them with our team as we continue working to improve the level of service we provide. If there’s anything specific we can do to better support you moving forward, we’d welcome the opportunity to help. —Greenway Kia West Service Team

June 13, 2025

Very quick and easy Very quick, easy, kind workers every time I come in. Brett was very nice and professional More

by dejesusmeranda
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Sopocy
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Jun 24, 2025 -

Greenway Kia West responded

Thank you for the wonderful 5-star review, Meranda! We're so happy to hear that every visit to Greenway Kia West has been quick, easy, and supported by our kind and professional team. Shoutout to Brett for delivering great service—we’ll be sure to pass along your kind words. We appreciate your loyalty and look forward to seeing you next time! —Greenway Kia West Service Team

June 12, 2025

Great great would recommend to anyone they have great customer service . Atmosphere is great tooo More

by marlon B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse martin
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Jun 24, 2025 -

Greenway Kia West responded

Thank you for the great 4-star review, Marlon! We're thrilled to hear that you enjoyed our customer service and welcoming atmosphere at Greenway Kia West. Your recommendation means a lot to us! If there’s anything we can do to make your next visit a full 5-star experience, we’d love the opportunity. Thanks again for choosing us! —Greenway Kia West Team

June 11, 2025

Jesse kept in touch with updates. I thought the diagnostic was speedy but hey it had to be done! More

by travellingkiwilassss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2025 -

Greenway Kia West responded

Thank you for the great 5-star review! We're glad to hear Jesse kept you updated throughout the process and that the diagnostic was handled quickly. At Greenway Kia West, we believe clear communication and efficient service make all the difference. We appreciate your trust and look forward to helping you again in the future! —Greenway Kia West Service Team

June 09, 2025

Always a complete job with attention to detail. Advisor always provides updates along the way. More

by Lisa Blake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2025 -

Greenway Kia West responded

Hi Lisa, Thank you for the kind words! We’re so glad to hear Tony took great care of you and kept you updated throughout the process. At Greenway Kia West, we take pride in delivering quality work with attention to detail. We truly appreciate your continued trust and look forward to seeing you again! Best regards, The Greenway Kia West Team

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