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Greenway Kia West - Service Center

Orlando, FL

4.2
1,493 Reviews

1,493 Reviews of Greenway Kia West - Service Center

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March 05, 2025

Big delay when trying obtain information but appreciate all they did to resolve issue in question More

by antoinewashington29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Repair center
Mar 06, 2025 -

Greenway Kia West responded

Thank you for reviewing Greenway Kia West!

March 05, 2025

Everyone was polite from start to finish. Rep kept me informed, and I didn't have to wait long. Thanks More

by VICTORIOUSELY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Mar 06, 2025 -

Greenway Kia West responded

We're glad to hear that our team at Greenway Kia West provided you with a smooth and efficient experience. Thank you for sharing your feedback, and we hope to see you again in the future!

March 04, 2025

Professionalism is lacking. They do not apologize for extended delays and changes are made to the dashboard and put back as given. No care is taken to keep vehicle clean. There More

by valrie.blair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Mar 05, 2025 -

Greenway Kia West responded

Valrie, thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

March 04, 2025

Oil change is always quick with rotation. My Cigarette lighter still not working thou. Most times My service is 5/5 More

by bisbeelatoya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure sits next to Tony
Mar 05, 2025 -

Greenway Kia West responded

Thank you for sharing your feedback. Please reach out to us directly so we can address your concerns and find a solution.

March 04, 2025

Employees were helpful and curtesous Also the guy thst takes your keys keys rsweet person. Jesse was informative and professional. More

by sjgoldengirl1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Mar 05, 2025 -

Greenway Kia West responded

Thank you for sharing your experience with us at Greenway Kia West! We're delighted to hear that our team, including Jesse, provided helpful and courteous service. We appreciate your feedback and look forward to serving you again in the future!

March 04, 2025

Jessie was perfect he helped get me in and out very efficiently he always provide me with great service. More

by johnadrien0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie service dept
Mar 05, 2025 -

Greenway Kia West responded

John, we're delighted to hear that Jessie provided you with efficient and great service at Greenway Kia West. Thanks for sharing your experience!

March 03, 2025

Brett did an awesome job very kind and courteous very communicative and took really good care of me More

by danielallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
Mar 03, 2025 -

Greenway Kia West responded

Thank you for taking the time to review Greenway Kia West! We will pass along your kudos to Brett.

March 03, 2025

Great service they did everything they had to do been with them since 2017 bought my two last car with them i would recommend them go kia west colonial orlando fl thanks More

by anacelysv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Mar 03, 2025 -

Greenway Kia West responded

Thank you for your continued trust in Greenway Kia West since 2017! We're delighted to hear about your positive experiences and appreciate the recommendation. Enjoy driving those cars, and we're here whenever you need us!

March 03, 2025

Has soon has l got to the dealer I was attended and it was done at the time they said I didn’t have to pay they offered me a ride home and they give you a ride a few 15 miles away and that’s what happened More

by fligia2220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance
Mar 03, 2025 -

Greenway Kia West responded

Thank you for sharing your experience with Greenway Kia West! We're delighted to hear that our team provided timely and pleasant service, including the ride home. We appreciate your recommendation and look forward to serving you again in the future!

March 03, 2025

Excellent customer service, attentive, friendly, quick service. Great communication, recommended services. Contacted me as soon as the car was dropped off and when it was done More

by dnaarendt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Mar 03, 2025 -

Greenway Kia West responded

We're delighted to hear that you had such a positive experience with our team at Greenway Kia West! Thank you for highlighting the excellent service and communication. We appreciate your feedback and look forward to serving you again in the future!