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Greenway Kia West - Service Center

Orlando, FL

4.2
1,828 Reviews
Call Service Center (844) 706-0067

1,828 Reviews of Greenway Kia West - Service Center

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June 22, 2025

I always find an appointment time and day ready within my work schedule the bad thing is most of the time my vehicle is returned dirty. More

by oscardashi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2025 -

Greenway Kia West responded

Thank you for your feedback and 4-star review, Oscar. We're glad to hear that scheduling service around your work schedule has been easy and convenient—that’s something we work hard to provide. However, we sincerely apologize that your vehicle hasn’t always been returned as clean as it should be. That’s not the experience we aim for, and we appreciate you bringing it to our attention. We'll be sure to share this with our team and work on improving this going forward. We value your business and hope to earn that fifth star on your next visit. —Greenway Kia West Team

June 21, 2025

Fifth trip trying to get my low tire pressure light fixed.. spent hundreds for the problem just to come back Only to be told it would cost 1500 dollars to fix More

by hself13
Recommend Dealer
No
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Jun 24, 2025 -

Greenway Kia West responded

Thank you for your feedback, and I’m truly sorry to hear about your frustrating experience. We understand how upsetting it is to deal with a recurring issue, especially after multiple visits and expenses. This is not the experience we want for our customers. Please reach out directly to our service management team so we can take a closer look at your situation and work toward a resolution. Your satisfaction matters, and we want to make things right. —Greenway Kia West Service Team

June 21, 2025

They always take care of my car needs. Quick and easy. Everyone is helpful and know knowledgeable. I always go to this dealer. This is my 5th Kia that I buy from Kia West. They always trea More

by Vanessa Figueras
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Martins
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Jun 24, 2025 -

Greenway Kia West responded

Thank you so much for the amazing 5-star review, Vanessa! We’re honored to have earned your trust time and time again—five Kias is incredible! It means the world to us that you continue to choose Greenway Kia West for your vehicle needs. From our knowledgeable and helpful team to our quick and easy service, we're here to make every visit a great one. We truly appreciate your loyalty and look forward to being here for Kia #6! —Greenway Kia West Team

June 21, 2025

Excellent service thank lo recomiendo ampliamente son puntuales y diligentes te entregan tu carro limpio More

by ajdirienzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Bester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Taurus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2025 -

Greenway Kia West responded

Thank you for the fantastic 5-star review! We’re so glad to hear Brian at Greenway Kia West provided top-notch service and was able to take care of your emergency repair right away. Quick, reliable support in urgent situations is what we strive for, and we’re happy Brian delivered that for you. We truly appreciate your trust and look forward to helping you again whenever you need us! —Greenway Kia West Service Team

June 21, 2025

Brian at greenway Kia west is top notch. I had an emergency repair that needed to be done and he took care of it the minute I dropped my car off. More

by DIGIANNANTONIJ89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2025 -

Greenway Kia West responded

Thank you so much for the 5-star review! We’re thrilled to hear that Brian provided top-notch service and took care of your emergency repair right away. At Greenway Kia West, we pride ourselves on fast, reliable, and professional care—especially when our customers need it most. We appreciate your trust and look forward to being here for you anytime you need us! —Greenway Kia West Service Team

June 20, 2025

The staff was very impatient, they acted as if they didn't want to be bothered. When I asked questions regarding my vehicle they were servicing. They had my car 2 days before they checked it out and th More

by SKYLERSGMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Foster
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2025 -

Greenway Kia West responded

Thank you for your honest feedback, and I’m truly sorry to hear about your recent experience. We never want our customers to feel ignored, rushed, or disrespected, and we apologize for the delay in checking your vehicle and the condition it was returned in. Your concerns are being taken seriously, and we’d appreciate the opportunity to speak with you directly to make this right. Please reach out to our service management team so we can properly address the situation and work toward a better experience for you. —Greenway Kia West Service Team

June 20, 2025

Service was quick and great. I have no complaint. I was in and out in no time More

by qourneishanc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2025 -

Greenway Kia West responded

Thank you for the 5-star review! We're so glad to hear your service was quick and great—just the way it should be! At Greenway Kia West, we work hard to get our customers in and out efficiently while still delivering top-quality care. We appreciate your visit and look forward to seeing you next time! —Greenway Kia West Service Team

June 20, 2025

Great job, good experience. From the beginning that I requested information she was able to explain and answer all my questions. She is a great person she was very confident in More

by mr.castellon7
Recommend Dealer
Yes
Employees Worked With
Marilús ocampos
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Jun 24, 2025 -

Greenway Kia West responded

Thank you so much for the 5-star review! We're thrilled to hear you had a great experience from start to finish. It's wonderful to know that our team member was confident, informative, and helped you feel comfortable and supported throughout the process. At Greenway Kia West, we pride ourselves on clear communication and customer care—thank you for trusting us with your decision! —Greenway Kia West Team

June 19, 2025

Great service at greenway Kia west smooth operation service teams very helpful i recommend everyone to go there for services More

by faridaf12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Achraf Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jocelyn Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Sopocy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2025 -

Greenway Kia West responded

Thank you so much for the 5-star review, Farida! We’re so glad to hear you had a smooth and positive experience with our helpful service team at Greenway Kia West. Your recommendation means the world to us, and we’re always here to provide the same great service whenever you need us. See you next time! —Greenway Kia West Service Team

June 19, 2025

I never have an issue anytime I bring my vehicle into be serviced. Everyone is always friendly as well. More

by DIGIANNANTONIJ89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2025 -

Greenway Kia West responded

Thank you for the awesome 5-star review! We're so happy to hear that every visit to Greenway Kia West has been smooth and issue-free. Our friendly team takes pride in providing consistent, reliable service, and it's great to know you've had such positive experiences. We truly appreciate your loyalty and look forward to seeing you again soon! —Greenway Kia West Service Team

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