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Greenway Kia West - Service Center

Orlando, FL

4.2
1,335 Reviews

1,335 Reviews of Greenway Kia West - Service Center

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January 01, 2025

Took a little bit of time, but still always great service. I recommend them for service More

by Tiffany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Ahumada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Greenway Kia West responded

Tiffany, thanks so much for the 5-star review of Greenway Kia West!

December 31, 2024

Very pleased with yesterday’s service. Jesse did his best to explain the Process and keep me informed. I truly appreciated it. More

by locdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Jan 02, 2025 -

Greenway Kia West responded

We're delighted to hear that Jesse provided you with excellent service and kept you informed throughout the process at Greenway Kia West. Thank you for sharing your experience!

December 30, 2024

Every time I visit Greenway Kia West everyone is always nice and friendly, they are also so helpful and heartwarming. More

by DIGIANNANTONIJ89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts department
Dec 31, 2024 -

Greenway Kia West responded

We're delighted to hear that our team at Greenway Kia West consistently provides you with a friendly and helpful experience. Thanks for your kind words!

December 30, 2024

Great experience, everyone was very helpful, maintenance was done quick and efficiently, Jessica was great More

by lucumi570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Ahumada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Greenway Kia West responded

We're delighted to hear that your experience at Greenway Kia West was a positive one! It's wonderful to know our team, especially Jessica, provided helpful and efficient service. Thank you for sharing your feedback!

December 29, 2024

Y’all have heard this story before. Service shops are legal thieves. Don’t bother coming with no coupon because you’ll NEVER get the discount you’re due. Shame on Tony at Greenway Kia W More

by B Mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony in service department
Dec 29, 2024 -

Greenway Kia West responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve it. Please contact us directly and we will do our best to address the issue.

December 29, 2024

I had the worst experience at this location. I dropped my vehicle off on Dec.11 and my service advisor never kept in touch with me about the diagnosis of my vehicle at all. I was catching rides More

by niccole726@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Dec 30, 2024 -

Greenway Kia West responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

December 29, 2024

Greenway Kia West does a solid job. Tony has been outstanding to work with and always returns my email communication. The schedule for service and repairs is always flexible. The porter More

by Rgibson
Recommend Dealer
Yes
Employees Worked With
Robert Powers
Dec 31, 2024 -

Greenway Kia West responded

We're delighted to hear that Tony and the team at Greenway Kia West provided such excellent service. It's great knowing our staff made your experience comfortable and efficient. Thank you for sharing!

December 29, 2024

I loved the quality of service of the Greenway Kia West, all the technicians, service advisor and more. You guys deserve 5 STARS More

by Luiz Carlos de Oliveira Venske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Greenway Kia West responded

Luiz, thank you for the fantastic review! We're delighted to hear that our team at Greenway Kia West provided you with top-notch service. We appreciate your support and look forward to serving you again in the future!

December 28, 2024

The Worst Costumer Service I have experienced. No care at all for costumer needs or concerns. Waiting time is insane! They make you feel like you don’t matter. More

by Jailenerivera7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Dec 28, 2024 -

Greenway Kia West responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

December 28, 2024

I was given the wrong info regarding the diagnostic and what I was paying for. More

by LANARVAO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Repair
Dec 28, 2024 -

Greenway Kia West responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.