Greenway Kia West - Service Center

They took great care of me and my car. Problem diagnosed and fixed quickly, and a loaner car provided when it became necessary. Thanks! Problem diagnosed and fixed quickly, and a loaner car provided when it became necessary. Thanks! More

Took vehicle for A/C service, repair was not done correctly and had to have it towed back to Orlando. Tow bill was $300 dollars and dealership would not refund for their terrible repair that had to r correctly and had to have it towed back to Orlando. Tow bill was $300 dollars and dealership would not refund for their terrible repair that had to return to get done the second time. Service manager only talked to me about how much money he makes the dealership instead of focusing on our repair. Terrible customer service and repair service. More

My service advisor was great and kept me in the loop about my cars issue. He also made sure I could contact him if I had any questions. about my cars issue. He also made sure I could contact him if I had any questions. More

Disregarded my complaint because they could not find the problem without taking a little extra time and effort, and went on to perform a service not agreed to while doing nothing about the initial problem. problem without taking a little extra time and effort, and went on to perform a service not agreed to while doing nothing about the initial problem. The service manager did step in to make an effort to make things better but since it was late in the afternoon he said he was limited in what he could do. Plus I was out of time. More

El servicio fue excelente la atención del personal excepcional la sala de espera estuvo confortable excepcional la sala de espera estuvo confortable More

Always great service at Kia Service Center. The only complaint is the wait time but otherwise great. The only complaint is the wait time but otherwise great. More

Tony was informative and professional. His smile is reassuring that your car is in good hands. His smile is reassuring that your car is in good hands. More

Went for a basic oil change and tire rotation will not return I arrived 30 minutes early and they still didnt take my car back until it was my appointment time after i was told that coming early was not a return I arrived 30 minutes early and they still didnt take my car back until it was my appointment time after i was told that coming early was not a issue and it still took almost 2 hours just for oil and tire rotation also these two things were $130 plus this is highway robbery never have i every paid that much for a oil change there prices are outrageous compared to other kia dealers i went forbthe convenience because they stay open later then other but never again. Took almost 15 minutes just to check in because only one person working at the time while others were trying to find another customers key that they misplaced. Just all around not a good experience here More

Always great service. Always on time or early finishing my car. Communication is great to. Always on time or early finishing my car. Communication is great to. More

We’ve been coming to Greenway Kia since 2017 when we purchased our first Kia. Their service department has been top notch. Never had an issue with them about anything. If I don’t remember recalls they r purchased our first Kia. Their service department has been top notch. Never had an issue with them about anything. If I don’t remember recalls they remind me at check in and fix them. I cannot be more pleased with the service we and our car receive every time we come come in. More