Greenway Kia West - Service Center

Customer service was good, can’t remember my helpers name, he was very professional. However, money was stolen from my vehicle. After services were rendered, my car w was good, can’t remember my helpers name, he was very professional. However, money was stolen from my vehicle. After services were rendered, my car was halfway washed, and I noticed that money was stolen from my vehicle. I brought it to the service attendant as well as the manager, whose name I can’t remember, but she was very helpful and understanding. The day started off good, however, after the money episode, I was very disappointed and would not return to this dealership again, especially knowing I can’t leave personal items in my own car. More

Always accomidating We have used Orlando Kia for years. They are always ready with a handshake and a smile. The service department is exceptional. Always in and out for a We have used Orlando Kia for years. They are always ready with a handshake and a smile. The service department is exceptional. Always in and out for a car dealership. Appointments make a difference in the wait time, so we always recommend them. More

Very well Very friendly people took care of all my needs waiting room was real nice and very comfortable, I will recommend this dealership in the future for oth Very friendly people took care of all my needs waiting room was real nice and very comfortable, I will recommend this dealership in the future for other people. More

7.5K Service The scheduled service went very good. My service tech was helpful and courteous. He was helpful and mindful of my time. Great job! Keep up the good The scheduled service went very good. My service tech was helpful and courteous. He was helpful and mindful of my time. Great job! Keep up the good work Kevin! More

Service Dept. Wait time was fairly short for the repairs they had to do. The car runs like a champ now. Service dept. is the best. Efficient, courteous, well infor Wait time was fairly short for the repairs they had to do. The car runs like a champ now. Service dept. is the best. Efficient, courteous, well informed about the vehicles, and do their jobs well. I give them a 10+++. More

Bad experien Mi carro tienw la luz de check engine ensendida lo lleve alas 9 am y me lo entregaron igual lo lleve limpio y parese gue lo sague del lodo me lo entre Mi carro tienw la luz de check engine ensendida lo lleve alas 9 am y me lo entregaron igual lo lleve limpio y parese gue lo sague del lodo me lo entregaron alas 3pm no lo recomiendo para nadie gue guiera buen servicio la maneger me dijo gue no tenia a nadie gue la revisara dios santo con tanto empleados no lo puedo creer More

Excellent customer service Everyone was nice and courteous had had smiles on their face. Service was fast and efficient. Great experience! I will continue to take my vehicle to Everyone was nice and courteous had had smiles on their face. Service was fast and efficient. Great experience! I will continue to take my vehicle to this location to be serviced. More

Oil change My experience was truly great. The service time was very reasonable. Kevin LLuberes was extremely personable, professional and pleasant. I am extremel My experience was truly great. The service time was very reasonable. Kevin LLuberes was extremely personable, professional and pleasant. I am extremely please with Kia West Orlando. More

vehicke return delay and no updates from staff Vehicle service significantly ran over advised time of being under 1 hour yet staff fsiked to give any update. Service manager assured me the KIA Fixe Vehicle service significantly ran over advised time of being under 1 hour yet staff fsiked to give any update. Service manager assured me the KIA Fixed Operatikns Directiry would call me to explain what went wrong . Alas he has never called. Invoice will be paid once I hear from KIA Fixed Ops Director More

Good Service The customer service is an A+, and I'm happy I chose to purchase a new vehicle from this dealership back in 2015. My vehicle has not had major problem The customer service is an A+, and I'm happy I chose to purchase a new vehicle from this dealership back in 2015. My vehicle has not had major problems, because I keep my oil/filters changed as suggested from Orlando Kia West. More