Greenway Kia West - Service Center

The employees were friendly, professional, and communicated very well about the progress of my vehicle. communicated very well about the progress of my vehicle. More

Very good customer service. Jessica was a wonderful host. However, location is running out of real estate. Jessica was a wonderful host. However, location is running out of real estate. More

I bought a 2021 Highlander. My car had problems with the breaks , we didn’t notice in the test drive because was raining and the test drive was for a little time. I went a coupl My car had problems with the breaks , we didn’t notice in the test drive because was raining and the test drive was for a little time. I went a couple of times to the dealership to explain, and I was told the rotors were going to be changed, and the tires were going to be review, they only changed 2 rotors with the cheapest. Tires continue the same and I have to buy new ones because is not 100 % save. They think that I wouldn’t notice only 2 rotors were changed. I was told to call if I continue with problems, I emailed 2 times and I haven’t received any response. Customer service was horrible. Don’t buy cars from there. And read very well the paperwork, some extra dealership fees were included. About $3000 more than expected , which included inspection that in other words I paid to have a car with breaks problems and not good tires. 😫 More

The dealership service area is always clean. Tony was very personable and professional. My car was completed around the approximate time I was told upon check in. Car was delivered to me. To Tony was very personable and professional. My car was completed around the approximate time I was told upon check in. Car was delivered to me. Tony informed me if issue was not resolved to bring the car back to address concerns. More

They was very important and they answer all of my questions and that was the good part about it that's what I like about them questions and that was the good part about it that's what I like about them More

My experience at Greenway Kia west was great . Service manager Tony took care of me and my car was ready the next day. Service manager Tony took care of me and my car was ready the next day. More

Tony & Gabriel always are very helpful, friendly always ready to help and answer my questions. ready to help and answer my questions. More

The workers were nice and knowledgable. My car was fixed as I needed it. The waiting room was clean. My car was fixed as I needed it. The waiting room was clean. More

Everything went well, I left much earlier than I thought. I was very happy with everything thought. I was very happy with everything More

They don’t honor their word I was given a price of595 for 6 plugs change they charged me 669 there thieves 6 plugs change they charged me 669 there thieves More