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Greenway Kia West - Service Center

Orlando, FL

4.2
1,385 Reviews

1,385 Reviews of Greenway Kia West - Service Center

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October 26, 2023

Went to the service department and I had a great experience spoke to manager and he was really understanding about my concerns and was able to solve the issues real quick in a timely matter I thank More

by amir_johan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark foster and Gabriel torres
Oct 26, 2023 -

Greenway Kia West responded

Amir, we're glad to know our service department at Greenway Kia West was able to address your concerns efficiently and professionally. Thanks for the shout-out!

October 26, 2023

Thank you the quick repair to my vehicle. I appreciate the great customer service. I will see you next time for my oil change. More

by MG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhonatan Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franco Salinas
Oct 27, 2023 -

Greenway Kia West responded

Efficiency is always our aim at Greenway Kia West! Thanks for choosing us - we'll be here when you need your next oil change!

Oct 27, 2023 -

MG responded

Thank you for being awesome always! 😉

October 26, 2023

Great customer service especially Marty. I would like to say thank you very much. It was a pleasure doing business. More

by Sweets7653
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Greenway Kia West responded

We're delighted to know that you had a great experience with Marty at Greenway Kia West. Thank you for your kind words and we look forward to serving you again in the future!

October 25, 2023

Clean and reliable service. I recommend kia west to anyone. They go beyond service. They answered all my questions with a caring positive attitude. Thanks kia West More

by altresejohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance services
Oct 25, 2023 -

Greenway Kia West responded

Altrese, we're so glad to know you had a positive experience at Greenway Kia West! We always aim to provide top-notch service and answer all your questions. Thanks for recommending us!

October 23, 2023

I was Treated well and taken care of in a Nice Manner. . Promised to Deliver and did More

by PATTYHOBBS777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Oct 23, 2023 -

Greenway Kia West responded

Thank you for this awesome review of Greenway Kia West! We truly appreciate your business and hope to see you again down the road!

October 23, 2023

I made an appointment twice and as told an hour and a half to check recall. First time I left because they said it would be a 4 hour wait. Made another appointment same issue. Appts don't mean anything . More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Greenway Kia West responded

Tim, I'm sorry to learn about the wait times you experienced during your appointments. We strive for efficiency and clear communication with our customers, so it's disappointing that we fell short in this instance. Your feedback is valuable as it helps us improve our services. If there are any other issues or concerns you'd like to discuss further, please don't hesitate to reach out directly at your convenience. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

October 22, 2023

I got my oil changed on Saturday and I am very pleased with the service. More

by elainacooke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 23, 2023 -

Greenway Kia West responded

Thank you for taking the time to share your wonderful service experience with Greenway Kia West! Have a great day!

October 22, 2023

Is very efficient time wise and the customer service attitude has a lot to offer More

by zoviet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 23, 2023 -

Greenway Kia West responded

Thank you for reviewing Greenway Kia West! We wish you many safe miles ahead!

October 22, 2023

Staff very professional. Complete check and car was under care for longer than I anticipated. But service was very good More

by curvy-oriole-0z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 23, 2023 -

Greenway Kia West responded

We appreciate your patience and understanding during the service process at Greenway Kia West. Thanks for sharing your experience, and we hope to see you back!

October 22, 2023

Very nice people, great customer service. Tony V is thorough and provides great communication. He works well with all parties of my team. More

by hardings4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 23, 2023 -

Greenway Kia West responded

We're glad to know you had a positive experience with Tony and our team at Greenway Kia West. Thanks for the review, we appreciate your feedback!

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