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Greenway Kia West - Service Center

Orlando, FL

4.2
1,385 Reviews
Call Service Center (844) 706-0067

1,386 Reviews of Greenway Kia West - Service Center

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November 03, 2023

Jessica was awesome. She tool care of my car repair needs and was very professional. More

by jaguzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Nov 03, 2023 -

Greenway Kia West responded

We are elated that Jessica took care of your vehicle and even inspired a five-star review of Greenway Kia West! Thank you so much for your business and support!

November 03, 2023

excellent, good service, clean, good work, professional employees, transparent negotiations, help, on time, friendly, attentive. More

by henao.gladys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Javier Rodriguez
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Nov 03, 2023 -

Greenway Kia West responded

Gladys, we're delighted to know you had such a positive experience at Greenway Kia West! Our team always aims for excellence in service and transparency. Thanks for the review!

November 02, 2023

Been working with this dealership for about 15 years. Purchased 6 or 7 vehicles from them. All around positive satisfaction with management, sales, service….Best car dealership I have ever worked with. More

by DENIS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica service department , Alberto Ahumada
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Nov 02, 2023 -

Greenway Kia West responded

We're so glad to have you as a loyal customer at Greenway Kia West. Thanks for the high praise about our management, sales, and service teams. Here's to many more successful years together!

November 02, 2023

Can do better on service but tony and gabriel always look out for clients and More

by Raquel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel on service
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Nov 02, 2023 -

Greenway Kia West responded

We are glad to hear that Tony and Gabriel have taken excellent care of you. Thanks for sharing this feedback, Raquel. We hope to have the opportunity to improve your experience next time.

November 02, 2023

Fast service, communitave. Overall pleased with everything. First time at this Kia and I can say it is the best around Orlando. More

by ilyriam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 02, 2023 -

Greenway Kia West responded

Ilyriam, we're delighted to know you had a positive experience at Greenway Kia West! We appreciate your kind words and look forward to serving you again in the future. Enjoy driving around Orlando!

November 02, 2023

The Service Adivisor KIA West Tony Nguyen so professional! Very knowledgeable, friendly & great service customer service. Thank you for solve the problem & being above from beyond. More

by SANDY M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Nguyen
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Nov 03, 2023 -

Greenway Kia West responded

Sandy, we're delighted that Tony provided you with top-notch service at Greenway Kia West. We appreciate your kind words and look forward to assisting you in the future! Thanks so much!

November 02, 2023

With each service appointment, service has been great. Thank you Elizabeth for you great service. More

by CC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
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Nov 02, 2023 -

Greenway Kia West responded

Hello! It was our pleasure to assist you. Thank you from all of us here at Greenway Kia West! We'll make sure to pass on those kind words to Elizabeth.

November 01, 2023

Answer all my questions and concerns They kept me informed on my vehicle when it would be ready and a complimentary wash More

by Msjbattle07
Recommend Dealer
Yes
Employees Worked With
Tony
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Nov 01, 2023 -

Greenway Kia West responded

We're glad to know our team at Greenway Kia West was able to address all your questions and keep you updated. We hope you enjoyed the complimentary wash!

November 01, 2023

The people that work there are great and professional and polite and great attitude and the time was great More

by latoniadennard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Vargas
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Nov 01, 2023 -

Greenway Kia West responded

Latonia, we're delighted to know you had a great experience with our team at Greenway Kia West. Thanks for the positive feedback!

November 01, 2023

I had to wait over two hours for someone to put my spare tire back in the right place (which they hadn’t put back themselves on the last time the car was serviced there) and they seemed to be somewhat bothe More

by Tunicocsi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica
Report | Print
Nov 02, 2023 -

Greenway Kia West responded

I'm sorry to hear about your experience. We strive for efficient and professional service, so it's disappointing to see we've missed the mark during your visit. Your feedback is important as it helps us improve our services. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out directly. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

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