Greenway Kia West - Service Center

Clean facility, fast and friendly. They were card to take care of you I recommend this dealer everyone They were card to take care of you I recommend this dealer everyone More

Excelent Services great staff quality in all clean place quality and punctuality in service professionalism quality and punctuality in service professionalism More

Very helpful and professional staff members that made sure my needs were met in a timely manner. sure my needs were met in a timely manner. More

Ordered a replacement piece for my Kia k5, waited 3 weeks for them to tell me they ordered the wrong part, and to just wait until the actual piece comes. Ridiculous for them to tell me they ordered the wrong part, and to just wait until the actual piece comes. Ridiculous More

Wait tine was good. Not as long as previous visits. I will recommend anyone else Not as long as previous visits. I will recommend anyone else More

I'm very pleased with the service department. The staff is very professional and knowledgeable. I'm also satisfied with Mark Foster is always making sure that customers that come through his se The staff is very professional and knowledgeable. I'm also satisfied with Mark Foster is always making sure that customers that come through his service department are very pleased with their service 😀. I really appreciate this type of customer care. More

I prefer dealing with a service department that I can trust. Be honest with your customers at all times. The service interval mileage is outdated and does not correlate with the owner manual service inte trust. Be honest with your customers at all times. The service interval mileage is outdated and does not correlate with the owner manual service intervals. Jessica failed to keep me updated on my service. I had to text and request the status. Thirty minutes later she responded and I had to walk over to her to check out. I also had to review the paperwork to see what was done and upon reading, i found out that I would need to return for recall SC280 because the part needed to be reordered. I asked her how long I had to wait and she said that someone from parts would call me in a couple of days. Had I note read the correspondence I would have never known because she failed to let me. I had signed and keys were in my hand and something told me to read what was done to my car and check my oil level before leaving because I had oil issues with my previous 2016 Kia. After waiting hours for an oil change, it was never done and my oil light came on. My car also stop in the middle of traffic while turning and the oil light came on within days of being serviced. This could have been tragic. Kia has an known issue and refuse to admit there is a problem with their engine and oil consumption. Take ownership and replace engines or put your customers in a new car. Trust and reliability means everything to me. More

Outstanding Performance by the service team. Got my car fixed and ready to go early. Got my car fixed and ready to go early. More

Tony is the best advisor! He takes pride in making sure you are comfortable and knows exactly what is going on with your vehicle! Every time I go I don’t want any other adviso He takes pride in making sure you are comfortable and knows exactly what is going on with your vehicle! Every time I go I don’t want any other advisor but him. They are all good but he’s the best. More

I was pleased with the service I received on my car restore the dashboard malfunctions. restore the dashboard malfunctions. More