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Greenway Kia West - Service Center

Orlando, FL

4.2
1,394 Reviews

1,395 Reviews of Greenway Kia West - Service Center

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November 18, 2023

The service center takes care of all the necessary services and keeps us up to date on maintenance More

by F2GDELVALLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Nov 20, 2023 -

Greenway Kia West responded

It's our pleasure to deliver thoroughly accommodating service! Thank you for supporting Greenway Kia West with your business and 5-star review!

November 17, 2023

Always great service provided whenever i get my car serviced. They are clean and efficient with peoples time More

by raquel.umana1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nada Ammor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Ricardo Ojeda
Nov 17, 2023 -

Greenway Kia West responded

Raquel, we're delighted to know you've consistently had great service experiences at Greenway Kia West. We value your time and strive for efficiency in all that we do. Thanks for the positive feedback!

November 17, 2023

Simple fix of a mistake that the dealership did not make, fixed and sent me on my way. That's how you earn my business More

by mjrhoades
Recommend Dealer
Yes
Employees Worked With
Jessica
Nov 17, 2023 -

Greenway Kia West responded

We're glad to know that we could help rectify the situation and earn your business at Greenway Kia West. Thanks for taking the time to share this positive review!

November 17, 2023

My engine was replaced under a class action settlement. I’m not sure why engine failure killed my starter but I was charged $500+ for a new one. When I complained to Kia customer care they said they would More

by ABZIPP
Recommend Dealer
Yes
Employees Worked With
Mr Tony
Nov 20, 2023 -

Greenway Kia West responded

We appreciate your feedback and apologize for any misunderstanding. Our team at Greenway Kia West is committed to respectful, attentive service and never intended to make you feel this way. If you'd like to discuss this or any concerns in further detail, please give us a call.

November 17, 2023

service was good with the exception of them not washing my car when it was requested . Forgot to give them my $15 off coupon so hoping i Can do it on my next visit. More

by m_wade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winsel
Nov 20, 2023 -

Greenway Kia West responded

We're glad to know you were satisfied with our service at Greenway Kia West. We apologize for the oversight regarding your car wash and will make sure it's taken care of next time! As for your coupon, feel free to bring it in on your next visit.

Nov 20, 2023 -

m_wade responded

thank you

November 16, 2023

Great and friendly customer service! Made me feel at ease about service! Very appreciative.Thanks More

by Jenrodriguez5456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Nov 16, 2023 -

Greenway Kia West responded

It was our pleasure to assist you and make you feel at ease! Thank you for your positive feedback. It means a lot to all of us here at Greenway Kia West!

November 16, 2023

The service was great, from the time Jessica was very friendly, as she checked my car in., she offered me complimentary car wash, and while I was waiting someone came aound with water and snacks. More

by ladyelete1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Nov 16, 2023 -

Greenway Kia West responded

We're so glad to know you had a great experience with Jessica and our team here at Greenway Kia West! Thanks for sharing your review and your kind words, it means a lot to us!

November 16, 2023

Amazing, always helpful every time I come in for an oil change. Amazing every time. More

by JAYRODRIGUEZ91
Recommend Dealer
Yes
Employees Worked With
Jessica
Nov 16, 2023 -

Greenway Kia West responded

We appreciate the fantastic review of Greenway Kia West! See you back for that next oil change!

November 16, 2023

Jessica did a great job as my service representative . .She was professional, courteous and informative. More

by MATER2FOUR
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Nov 16, 2023 -

Greenway Kia West responded

We're glad to know that Jessica provided you with professional and informative service at Greenway Kia West. Thanks for sharing your positive experience!

November 16, 2023

The people at the service desk is very nice and the service tect is nice you can talk to them More

by derrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know them
Nov 16, 2023 -

Greenway Kia West responded

Thank you, Derrick, for stopping by to leave Greenway Kia West a wonderful review! We are thrilled that our team was able to demonstrate our commitment to great service during your visit. We hope to see you again for any of your future needs!

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