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Greenway Kia West - Service Center

Orlando, FL

4.2
1,395 Reviews

1,396 Reviews of Greenway Kia West - Service Center

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November 28, 2023

Everything was exactly what is expected from a dealership service center. Have a good night. More

by usmc_lopez
Recommend Dealer
Yes
Employees Worked With
Service attendant older man named Ron prior military, airforce and service advisor Tony both excellent with customer care.
Nov 29, 2023 -

Greenway Kia West responded

Thank you for this 5-star review of Greenway Kia West! We appreciate your feedback!

November 28, 2023

my car was not washed or cleaned inside after service shuttle service ended before my car was done being serviced making me figure out a way to come to the dealership and get my car and nobody contacted More

by langeld1994
Recommend Dealer
No
Employees Worked With
Jessica.
Nov 29, 2023 -

Greenway Kia West responded

I'm sorry to read about your recent experience, langeld1994. It's important that our customers feel valued and not pressured into services they don't need. We also strive for clear communication regarding shuttle service times and coupon usage, so I apologize if this was not the case during your visit. Please reach out directly so we can discuss how to improve your future experiences with us. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

November 28, 2023

Everything was OK they didn't put air in my tires. Tony did a great job. I was just upset that today my Censor.I came on because they forgot to put Aair my tire. More

by O.sheppard
Recommend Dealer
Yes
Employees Worked With
Okay
Nov 30, 2023 -

Greenway Kia West responded

We appreciate your feedback and are glad to know Tony did a great job. We apologize for the oversight with your tires. Please feel free to swing by so we can correct that issue. Best, Mark Foster - Service Manager - markfoster@greenwayauto.com

November 26, 2023

Excellent treatment always want to come back for all my transactions. Always recommended to every one . More

by sylviahecnely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Javier Rodriguez, Ricardo Ojeda
Nov 27, 2023 -

Greenway Kia West responded

Sylvia, we're delighted to know you've had excellent experiences at Greenway Kia West. We appreciate your recommendations and look forward to assisting with all of your future transactions!

November 26, 2023

Good service Good service I was satisfied with the job everything went real well Thank you More

by WILLIEBEE1998
Recommend Dealer
Yes
Employees Worked With
TONEY
Nov 27, 2023 -

Greenway Kia West responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Greenway Kia West team. Drive safely, and we hope to see you back again down the road!

November 26, 2023

I've been coming to Greenway for 3 years and I'm very satisfied with the service I've received over the years, and I say thank you More

by Nisety
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Greenway Kia West responded

Nisety, we're so glad to know you've been satisfied with our service at Greenway Kia West over the years. Thank you for your continued support!

November 25, 2023

Love the extended service hours-so nice to be able to bring my car in after work. Elizabeth was extremely helpful and courteous. Jose explained what did and didn't need to be done on this visit. A suc More

by LynnFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth, Jose
Nov 27, 2023 -

Greenway Kia West responded

We're so glad to know that our extended service hours work well for you! It's great to see Elizabeth and Jose provided helpful assistance during your visit to Greenway Kia West. We look forward to seeing you again in the future!

November 25, 2023

Very positive I would highly recommend . I appreciate the professionalism and concern for customer satisfaction. More

by VERNONGARRISON58
Recommend Dealer
Yes
Employees Worked With
Tony Ngyuen
Nov 27, 2023 -

Greenway Kia West responded

We're so glad to know you had a positive experience with us at Greenway Kia West! Your recommendation means the world to us. We always strive for professionalism and customer satisfaction, thank you for noticing that!

November 25, 2023

Excellent attention, fast service I'm very satisfied with the dealer service And very clean space More

by alejandrapulgar27
Recommend Dealer
Yes
Employees Worked With
Grabriel Torres
Nov 27, 2023 -

Greenway Kia West responded

Thanks for the review! We appreciate your business and hope to see you again at Greenway Kia West!

November 24, 2023

Great experience the people were very friendly and nice. They also wash my car and vacuumed it so that was a 10. Thank you so much. More

by Kisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
There not listed
Nov 26, 2023 -

Greenway Kia West responded

Kisha, we're delighted to know you had a great experience at Greenway Kia West! Our team always aims to provide top-notch service. Enjoy your freshly cleaned car, and thanks for the review!

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